Kate Flowers
Reading
Summary
Thoughtful and strategic business leader with a proven track record of driving operational excellence, business growth, and talent development. Adept at executing comprehensive business strategies that align with organizational goals. Expertise in business development, operations, human resources, and marketing, with a passion for fostering high-performing teams and enhancing company success. Committed to innovation, efficiency, and creating a positive workplace culture.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
RE/MAX of Reading, RE/MAX Evolved
11.2024 - Current
- Oversee the company's overall business operations, ensuring alignment with strategic goals and market trends
- Lead talent acquisition, staff development, and retention efforts to foster a high-performing team
- Drive marketing strategies, technology initiatives, and operational efficiencies to enhance agent productivity and company growth
- Collaborate with the leadership team to implement and execute business planning, agent coaching, and retention strategies.
Director of Operations
RE/MAX Of Reading & RE/MAX Evolved
01.2013 - 10.2024
- Managed talent acquisition, recruitment, and retention of staff, ensuring a dynamic and effective workforce
- Led staff development, onboarding, performance evaluations, and compensation planning
- Provided technology support for staff and agents while assisting with recruitment and retention initiatives
- Implemented strategic organizational changes to enhance productivity and satisfaction
- Served as a key contributor to the leadership team, driving company growth and agent success
Agent Services Manager
RE/MAX Of Reading
01.2011 - 12.2013
- Responsible for new agent orientation, on going agent training development and coordination, monthly web reports, SEO modifications, website maintenance
- Crossed trained to perform all administrative positions on staff
- Assist agents with software programs and websites
- Events committee member
- Contributing member of the leadership team
Marketing Associate
C.H. BRIGGS COMPANY
01.2008 - 05.2011
- Marketing team member participating in defining strategy, development and execution of a comprehensive marketing plan encompassing integrated marketing initiatives designed to penetrate and grow targeted markets
- Demonstrated success planning, managing and executing special projects
- Communicate with customers, management, internal departments, and vendors to coordinate overall marketing effort in accordance with corporate goals
- Integral role in product and program launch activities
Education
B.S. - Business Administration
Kutztown University
Skills
- Strategic Operations & Process Optimization
- Leadership Development & Team Building
- Financial & Resource Management
- Change Management & Organizational Growth
Timeline
Chief Operating Officer
RE/MAX of Reading, RE/MAX Evolved
11.2024 - Current
Director of Operations
RE/MAX Of Reading & RE/MAX Evolved
01.2013 - 10.2024
Agent Services Manager
RE/MAX Of Reading
01.2011 - 12.2013
Marketing Associate
C.H. BRIGGS COMPANY
01.2008 - 05.2011
B.S. - Business Administration
Kutztown University
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