Katherine Carbaugh
Altoona
Summary
Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for three and a half years. Excellent communications skills and high cleanliness standards leading to outstanding results.
Environmental professional with proven track record in sanitation and hygiene. Known for reliability and ability to work collaboratively within team to achieve high standards.
Recognized for adaptability and strong attention to detail.
Experienced with maintaining cleanliness and sanitizing facilities. Utilizes effective cleaning techniques to ensure hygienic environment. Knowledge of safety protocols and teamwork to meet diverse needs.
Overview
4
4
years of professional experience
Work History
Environmental Service Worker
Pensacola Christian College Inc.
05.2022 - Current
- Ensured compliance with OSHA standards through regular training on workplace safety procedures and hazard communication requirements.
- Boosted patient satisfaction scores by promptly addressing concerns related to room cleanliness or environmental comfort.
- Increased overall safety for staff, patients, and visitors by maintaining a clean and hygienic environment.
- Demonstrated flexibility in adapting to changing workload demands or evolving priorities as required by shifting facility needs.
- Participated actively in quality improvement initiatives aimed at enhancing environmental service delivery standards throughout the organization.
- Enhanced waste management efficiency by properly sorting, handling, and disposing of hazardous materials according to regulations.
- Gained recognition for outstanding performance through consistently meeting or exceeding departmental benchmarks for quality and efficiency in service delivery.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned elevators, glass, and planters in public areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Print Shop Worker
Pensacola Christian College Inc.
05.2021 - 05.2022
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Maintained orderly and clean work areas for maximum productivity.
- Maintained a clean and organized store environment for optimal shopping experience.
- Maintained compliance with safety regulations while operating equipment such as book creators or book binders.
Online Grocery Pickup Shopper and Distributor
Walmart
10.2020 - 05.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified each item matched order sheet's description.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Reported order discrepancies to team leader or other manager.
- Scanned each item's barcode before item's removal from shelf.
Education
Bachelor of Science - Criminal Justice
Pensacola Christian College
Pensacola, FL05-2025
Skills
- Chemical handling
- Cleaning techniques
- Sanitation procedures
- Hazardous waste management
- Laundry management
- Pest control
- Customer service
- Problem-solving
- Time management
- Vacuuming and sweeping
- Team collaboration
Timeline
Environmental Service Worker
Pensacola Christian College Inc.
05.2022 - Current
Print Shop Worker
Pensacola Christian College Inc.
05.2021 - 05.2022
Online Grocery Pickup Shopper and Distributor
Walmart
10.2020 - 05.2021
Bachelor of Science - Criminal Justice
Pensacola Christian College
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