Katherine Pollins
Ambler,PA
Summary
Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency. I’m in search of a job that brings me joy. With over 25 years of hospitality experience, the ability to connect with people and provide top notch customer service and my sales ability has brought me this far, and I’m looking for the next step
Overview
12
12
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Cervion Systems
01.2025 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for myself
- Established strong relationships with key clients, boosting customer retention rates.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
Sales Representative
Oasis Wine And Spirits
05.2024 - 12.2024
- Maintaining existing accounts
- Developing relationships and establishing new accounts.
- Representing and selling up to 1000 products for over 30 suppliers.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
General Manager
The Lucky Well
09.2013 - 04.2024
- Managed up to 30 employees
- Payroll
- Cocktail program Creation
- Developed long lasting guest relationships
- POS Setup and troubleshooting
- Proficient in all FOH Positions
Education
Associate's Degree - Business Administration
Montgomery County Community College
Blue Bell, PA06.2010
Skills
- Territory expansion
- Sales closing
- Business growth and retention
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
Certification
- Manager servsafe certified
- Manager RAMP certified.
Timeline
Territory Sales Manager
Cervion Systems
01.2025 - Current
Sales Representative
Oasis Wine And Spirits
05.2024 - 12.2024
General Manager
The Lucky Well
09.2013 - 04.2024
Associate's Degree - Business Administration
Montgomery County Community College
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