Kathleen Kearns
Gibsonia
Summary
Results-driven retail professional with expertise in sales, team collaboration, and time management. Known for motivating teams and implementing strategic plans that drive revenue growth.
Overview
28
28
years of professional experience
Work History
Curbside Personal Shopper
Giant Eagle
Pittsburgh
02.2025 - Current
- Selected items for customer orders based on specific requests and preferences.
- Prepared orders for curbside pickup, ensuring accuracy and efficiency.
- Communicated with customers to confirm order details and pickup times.
- Assisted in training new staff on procedures and best practices for order picking.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Retail Sales Associate
Advantage Sales & Marketing
Irvine
05.2014 - 03.2018
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Participated in training sessions to improve product knowledge and sales techniques.
Retail Sales Associate
Acosta Sales & Marketing
Jacksonville
02.2013 - 04.2014
- Manage a sales territory of 50+ stores representing major clients.
- Develop and track programs to generate additional sales or income for our clients.
Retail Sales Manager
Wholey's/Lipari Foods
Detroit
02.2011 - 01.2013
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Monitored employee performance and provided feedback to improve productivity.
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
Retail Operations Manager
Crossmark Sales and Marketing
Bentonville
06.1998 - 06.2010
- Responsible for motivating, managing, and training a Retail Sales Force of 11 Managers and 400 Retail Sales Representatives for 1/2 of the US.
- Recruit both internally and on college campuses, providing developmental candidates for Corporate Headquarters.
- Track and communicate information, both internal and external, to meet client needs.
- Implement strategic sales plans with quotas, and track execution.
- Develop programs to increase visibility, and generate additional revenue for our clients.
- Maintain information pertinent to Human Resources files, Employee Performance Evaluations, and correspondence.
Skills
- Time management
- Positive and professional
- Sales expertise
- Teamwork and collaboration
- Verbal and written communication
- Retail merchandising expertise
Timeline
Curbside Personal Shopper
Giant Eagle
02.2025 - Current
Retail Sales Associate
Advantage Sales & Marketing
05.2014 - 03.2018
Retail Sales Associate
Acosta Sales & Marketing
02.2013 - 04.2014
Retail Sales Manager
Wholey's/Lipari Foods
02.2011 - 01.2013
Retail Operations Manager
Crossmark Sales and Marketing
06.1998 - 06.2010