Kathleen M. Hooper
Northampton
Summary
Dedicated human resources professional with a solid work ethic and strong communication abilities. Specializes in compliance, personnel communication, and workforce programs. Skilled in recruitment, staff training, and resolving complex issues. Demonstrated success in aligning HR strategies with organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Administrator
Lehigh Human Support Services
Allentown
05.2025 - Current
- Organized onboarding activities for new hires including orientations, paperwork, and introductions.
- Conferred with management to develop or implement personnel policies or procedures.
- Reviewed resumes and applications submitted by potential candidates for open positions.
- Conducted initial interviews to assess candidates' skills and qualifications.
Learning Program Assistant
Devereux Adult Services
Berwyn
09.2024 - Current
- Absorb LMS Administrator; inputting and maintaining center-wide training data in Microsoft Excel & Absorb
- Co-training employees during new hire orientation and crisis intervention training through demonstration while also providing feedback; Onboarding new employees by guiding through company technology and resources;
- Tracking center compliance and running daily reports; Communicating with all levels of management
- Creating and updating job-aids / learning material for the center
- Maintain physical files by creating and managing filing systems; Field calls and emails for training department
Cashier
Giant Martins
Bethlehem
06.2023 - 08.2024
- Managed cash register and often fulfilled store opening/closing duties; Supervised Self-Checkout by solving any technical problems as well as maintaining station machines
- Trained and assisted employees with learning produce codes, coupons, cash register technology, and other store standards and duties
Student Worker / Office Assistant
Temple Spanish and Portuguese Department
Philadelphia
08.2022 - 05.2024
- Assisted students with information about classes, events, and opportunities; Offered support for department faculty by instructing on use of office supplies and preparing class materials; Maintained and tracked inventory for printers, copiers, and office supplies for department
- Onboarded and instructed new student workers by walking through job duties and communicating office standards and culture; Created and updated training manual detailing tasks and responsibilities expected to be performed
Education
Bachelor of Arts - Sociology, Gender Sexuality and Women’s Studies, Spanish
TEMPLE UNIVERSITY, COLLEGE OF LIBERAL ARTS
Philadelphia, PA05.2024
Skills
- Google Workspace
- Microsoft Office
- LMS
- ADP
- Spanish Intermediacy
- Technical Writing
- Basic SPSS
- Databases
- Data Entry
- Customer service
- Critical thinking
- Interviewing
- Organization
- Attention to Detail
- Training coordination
- Regulatory compliance
- Pre-employment screening
- Talent acquisition
Certification
- SHRM Certified Professional
- ODP Medication Administration Trainer
- CPR & First Aid
Coursework
Qualitative Research, TEMPLE UNIVERSITY, COLLEGE OF LIBERAL ARTS, Philadelphia, August 2023 - December 2023,
- Facilitated Collaborative Research by practicing two methods of conducting Qualitative Research including: Life Story Interviews and Digital Methods
- Analyzed and interpreted research data into three written papers and one final report; led research project presentation on Microsoft PowerPoint
Timeline
HR Administrator
Lehigh Human Support Services
05.2025 - Current
Learning Program Assistant
Devereux Adult Services
09.2024 - Current
Cashier
Giant Martins
06.2023 - 08.2024
Student Worker / Office Assistant
Temple Spanish and Portuguese Department
08.2022 - 05.2024
Bachelor of Arts - Sociology, Gender Sexuality and Women’s Studies, Spanish
TEMPLE UNIVERSITY, COLLEGE OF LIBERAL ARTS