Kathliene Hayes
Harrisburg
Summary
Driven by a relentless pursuit of knowledge and innovation, I embrace challenges with analytical thinking and creativity, transforming obstacles into impactful solutions in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Leader/Supervisor
Flagger Force Traffic Control Services
Middletown
07.2024 - Current
- To control the flow of traffic, flaggers must erect warning signs and position traffic cones and barricades to guide drivers through the traffic flow And follow safety guidelines
- Maintained a safe work environment by directing traffic and controlling the flow of vehicles in construction zones
- Effectively communicated with drivers, pedestrians, and construction crew members to ensure compliance with safety regulations
- Implemented proper signage and flagging techniques to guide motorists through work areas, minimizing accidents and delays
- Performed regular inspections of equipment and tools to ensure they were in good working condition
- Collaborated with team members to coordinate traffic control plans for various projects
- Managed traffic flow during road closures, detours, or other disruptions to maintain smooth operations
- Responded quickly and efficiently to emergency situations or incidents on site
- Provided clear instructions and guidance to drivers regarding lane changes, merging, or stopping as necessary
- Maintained accurate records of daily activities including hours worked, incidents reported, and materials used
- Attended training sessions regularly to stay updated on new flagging techniques and safety protocols
- Ensured compliance with all applicable laws, regulations, policies, procedures related to traffic control operations
- Assisted in setting up temporary signs or barricades as needed for road maintenance or construction projects
- Monitored radio communications for updates on project status or potential hazards
- Safely operated hand-held stop/slow paddles or flags according to established guidelines
- Worked effectively under pressure while maintaining a calm demeanor in high-stress situations
- Collaborated closely with project managers and supervisors to ensure efficient workflow throughout the day
- Achieved an accident-free record over XX months by consistently following safety protocols
- Maintained a positive rapport with coworkers through effective communication skills and teamwork mentality
- Received commendations from supervisors for exceptional performance and dedication to job responsibilities
- Assisted in training new flaggers on proper techniques, safety procedures, and equipment usage
- Implemented a more efficient traffic control plan that reduced congestion by XX% during peak hours
- Managed traffic flow for large-scale construction projects with minimal disruptions to surrounding areas
Security Guard
Lee's Security
Harrisburg
10.2023 - Current
- Security, I protect people and property
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate logs of all incidents, accidents, and daily activities
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Implemented access control measures by verifying identification credentials of individuals entering restricted areas
- Responded quickly to medical emergencies by administering first aid and contacting emergency medical services when necessary
- Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Escorted employees or visitors when requested for their safety or protection purposes
- Participated in ongoing training programs to enhance knowledge of security protocols and procedures
- Collaborated with team members to develop emergency response plans tailored to specific locations within the premises
- Detected potential security vulnerabilities through routine inspections and recommended appropriate preventive measures
- Successfully prevented XX theft incidents through vigilant monitoring techniques
- Reduced response time for emergency situations by XX% through implementation of efficient communication protocols
- Received commendation for outstanding performance during a high-risk situation involving an intruder
- Investigated suspicious activities using CCTV footage resulting in the identification and apprehension of multiple suspects
- Maintained a safe environment during large-scale events attended by XX+ attendees
- Developed strong relationships with local law enforcement agencies facilitating quick response times during critical incidents
- Implemented a comprehensive training program for new security personnel, ensuring adherence to company policies and procedures
- Served as a key point of contact for building management regarding security-related matters
- Demonstrated exceptional conflict resolution skills while handling difficult situations involving aggressive individuals
Correctional Officer
Prison
Pennsylvania
11.2023 - 07.2024
- Offer protection To civilians on the outside of the prison walls and protect inmates from themselves or each other if need be, Administers first-aid to inmates or other employees when necessary
- Signs visitors in and out of visiting areas and search cells or visitors for contraband
- Issues laundry, clothing, and other supplies
- Make rounds to make sure everything is how it should be make sure everyone is accounted for
- Our goal is to make sure everyone is Safe
Train Conductor
Norfolk Southern Corp
Atlanta
12.2021 - 10.2023
- Led a team of XX engineers in the successful completion of major transportation projects within specified timelines
- Efficiently loaded and unloaded rail cars with cargo, ensuring proper weight distribution and secure placement
- Inspected incoming shipments for damage or discrepancies, documenting findings and reporting any issues to supervisors
- Maintained accurate records of loaded/unloaded cargo, including quantity, type, and destination information
- Followed safety protocols at all times to prevent accidents or injuries during the loading/unloading process
- Assisted in the maintenance and repair of equipment used in the loading/unloading operations
- Ensured compliance with company policies, procedures, and regulations related to rail car loading operations
- Participated in training programs to enhance knowledge of safe handling practices for different types of cargo
- Trained new employees on proper techniques for safe handling of hazardous materials during rail car loading
- Investigated incidents/accidents involving damaged goods during transit providing detailed reports for insurance claims
- Demonstrated exceptional attention to detail when inspecting cargo for quality control purposes
- Trained and mentored new rail loaders on proper techniques and safety protocols
- Maintained a high level of safety awareness at all times, adhering to OSHA regulations and company policies
- Performed routine maintenance on machinery, including greasing parts, checking fluid levels, and inspecting for any signs of wear or damage
- Safely transported materials using heavy machinery from one location to another within the construction site
- Operated heavy equipment in various weather conditions while maintaining productivity and ensuring safety protocols were followed
- Assisted in the setup and breakdown of job sites by moving equipment into position for optimal efficiency
- Closely monitored equipment performance during operation to identify any potential issues or malfunctions that required immediate attention
- Maintained cleanliness of work area by promptly removing debris or obstructions that could hinder safe machine operation
- Possessed extensive knowledge of different types of heavy machinery along with their capabilities and limitations
- Adapted quickly to changing work environments, including different construction sites and varying terrain conditions
- Implemented safety measures such as wearing personal protective equipment (PPE) at all times during machine operation
Manufacturing Operator
Johanna Foods, Inc.
Flemington
01.2020 - 11.2022
- Operated and maintained food manufacturing machinery, ensuring efficient production processes
- Monitored machine performance and made necessary adjustments to maintain quality standards
- Followed strict safety protocols and procedures to ensure a safe working environment for all employees
- Performed regular inspections of machines to identify any potential issues or malfunctions
- Collaborated with team members to troubleshoot and resolve equipment problems in a timely manner
- Maintained accurate records of production data, including output quantities and machine downtime
- Implemented preventive maintenance measures to minimize equipment breakdowns and maximize productivity
- Adhered to Good Manufacturing Practices (GMP) guidelines throughout the production process
- Ensured compliance with food safety regulations by following proper sanitation procedures
- Assisted in the setup and changeover of machinery for different product runs or batches
Manager
Restaurant
01.2021 - 07.2022
Ambassador
Amazon Warehouse
Avenel
01.2018 - 02.2020
- Trained over 5,000 new employees
- Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
- Provided timely feedback on assignments to promote growth mindset and encourage continuous improvement
- Operated forklift to safely and efficiently move materials, products, and equipment
- Loaded and unloaded trucks, ensuring proper placement of items and adherence to weight limits
- Maintained accurate inventory records by properly labeling and organizing materials in designated storage areas
- Collaborated with warehouse team to prioritize tasks and meet production goals
- Adhered to safety protocols at all times to prevent accidents or injuries in the workplace
- Utilized RF scanners or other technology to accurately track inventory movement within the warehouse
- Assisted in the training of new forklift operators on safe operation techniques and company procedures
- Efficiently transported goods from receiving area to appropriate storage locations using forklift equipment
- Worked closely with supervisors to identify opportunities for process improvement within the warehouse operations
- Ensured compliance with company policies regarding quality control measures during material handling processes
- Collaborated with shipping department to ensure timely loading of outgoing shipments onto trucks or containers
Education
High school diploma -
North Hunterdon Reg High School
Annandale, NJ07.2013
Skills
- English
- CPR
- Cash handling
- Communication skills
- Hospitality
- Restaurant experience
- Microsoft Office
- Customer service
- Staff training
- Management
- POS
- Marketing
- Distribution center
- Organizational skills
- Construction
- Automotive repair
- Recruiting
- Teaching
- Supervising experience
- Cooking
- Time management
- Behavioral health
- Report writing
- Dishwashing
- Power tools
- Banquet Experience
- Food service
- Operating systems
- Valvoline tech
- Casual dining experience
- Profit & loss
- Food Safety
- Warehouse experience
- Manufacturing
- Corrections experience
- Forecasting
- Inventory management
- Security
- Culinary experience
- Negotiation
- Materials handling
- Windows
- Hand tools
- Data entry
- Restaurant Management
- Mentoring
- Loss prevention
- Driving
- Strategic planning
- Taser certified
- CCTV
- Food Preparation
- Automotive service
- Heavy lifting
- Data collection
- Computer skills
- Reach truck
- Leadership
- Load balancing
- Assembly
- OC certified
- Heavy equipment operation
- Profit & Loss
- Basic math
- Forklift
- Oil change
- Inventory Control
- Telecommunication
- Kitchen Management Experience
- Catering
- Microsoft Word
- Guest Services
- Logistics
- Typing
Certification
- Non-CDL Class C, 11/01/23 to 11/01/27
- Forklift Certified, 11/01/23 to 11/01/27
- BLS Certification, 11/01/23 to 11/01/26
- Pallet Jack Certification, 11/01/23 to 11/01/27
- ServSafe, 11/01/23 to 11/01/27
- Peace Officer Certification, 11/01/23 to 11/01/27
- Driver's License, 11/01/23 to 11/01/27
- First Aid Certification, 11/01/23 to 11/01/26
- OC Certification, 11/01/23 to 11/01/26
- AED Certification, 11/01/23 to 11/01/26
- CPR Certification, 11/01/23 to 11/01/26
- Train conductor, 09/01/23 to 09/01/25
- Class D
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crew Leader/Supervisor
Flagger Force Traffic Control Services
07.2024 - Current
Correctional Officer
Prison
11.2023 - 07.2024
Security Guard
Lee's Security
10.2023 - Current
Train Conductor
Norfolk Southern Corp
12.2021 - 10.2023
Manager
Restaurant
01.2021 - 07.2022
Manufacturing Operator
Johanna Foods, Inc.
01.2020 - 11.2022
Ambassador
Amazon Warehouse
01.2018 - 02.2020
High school diploma -
North Hunterdon Reg High School