Kathrine Mellott
Milroy
Summary
Driven and hardworking professional with a proven track record of exceeding performance goals. At Rt 522 Pitstop LLC, led team to enhance agility and boost customer satisfaction, showcasing exceptional leadership and customer service skills. Adept at fostering growth and learning, with a focus on results through both innovative management and hands-on experience in retail and cleaning sectors.
Overview
5
5
years of professional experience
Work History
House Cleaner
Cadabra Cleaning
2024.05 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied trashcans and transported waste to collection areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Dusted picture frames and wall hangings with cloth.
Manager
Rt 522 Pitstop LLC
2022.07 - 2024.06
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Retail Sales Associate
Olympia Candy Kithen
2019.10 - 2022.09
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Forbes Road High School
Waterfall, PA06.2015
Skills
- hardworking
- driven focus
- willing to learn and grow
- Customer Service
Timeline
House Cleaner
Cadabra Cleaning
2024.05 - Current
Manager
Rt 522 Pitstop LLC
2022.07 - 2024.06
Retail Sales Associate
Olympia Candy Kithen
2019.10 - 2022.09
High School Diploma -
Forbes Road High School