Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Crowley

Media

Summary

Dynamic retail professional with extensive experience at Primark, excelling in team leadership and strategic planning. Proven track record in maximizing sales and enhancing customer experience through effective staff management and operational excellence. Skilled in analyzing commercial reports to drive performance and develop high-performing teams. Adaptable to changing environments, ensuring consistent achievement of business goals.


Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Primark
10.2023 - Current

In partnership the store manager, managing the daily operation of the store. This includes: maximizing sales, maintaining store standards, and developing a high-performing team in order to achieve store sales and KPI targets. In the absence of the store manager, deputizing in current role to ensure the store stays both operationally and commercially compliant.

Department Manager

Primark
03.2020 - 10.2023

Owning a department(s) and using commercial reporting to maximize sales, inventory, and standards. Reviewing planograms, period layout plans, and top-seller reports to effectively maximize sales. Taking ownership of training and developing a team of sales associates in order to effectively run and manage department needs and sales.

Trainee Manager

Primark
07.2018 - 03.2020

In partnership with department manager and ASM, effectively own and manage a department. This includes analyzing commercial reporting, coaching and developing sales associates, and maintaining store standards.

Education

No Degree - English Literature

University of Pittsburgh
Pittsburgh, PA

Skills

  • Retail operations
  • Customer experience
  • Time management
  • Team building and leadership
  • Staff management
  • Strategic planning

Timeline

Assistant Store Manager

Primark
10.2023 - Current

Department Manager

Primark
03.2020 - 10.2023

Trainee Manager

Primark
07.2018 - 03.2020

No Degree - English Literature

University of Pittsburgh
Kathryn Crowley