Motivated and focused individual with a B.A. in philosophy from Millersville University. Has 5+ years of combined administrative, clerical and retail experience. Looking for a long term administrative career in the medical field.
Overview
22
22
years of professional experience
Work History
Personal Caretaker to Parents
Parents
Harrisburg
05.2016 - Current
Assist mother full-time with her advanced Parkinson's disease.
Managed medication schedules and health appointments, enhancing adherence to prescribed treatments and improving health outcomes.
Assisted with daily activities, ensuring comfort and wellbeing, which improved overall quality of life for parents.
Educated family members about proper care techniques for their loved one.
Pharmacy Technician
CVS Pharmacy
Lemoyne
11.2023 - 07.2024
Assisted in the preparation and dispensing of medications, ensuring compliance with safety and quality standards.
Operated pharmacy software systems to process prescriptions and manage patient records, improving operational efficiency.
Provided exceptional customer service by addressing inquiries and resolving issues effectively, enhancing patient satisfaction.
Maintained inventory levels by accurately tracking and restocking pharmaceutical supplies, preventing shortages and disruptions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Managed filing of prescriptions, both electronically and manually.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Verified prescriptions and drug labels, documents and packages.
Prepared prescription transfers to other pharmacies.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Activities Assistant
Life Time Adult Daycare of CPARC
Mechanicsburg
02.2020 - 06.2020
Implemented feedback mechanisms to continually refine programs, resulting in improved engagement and positive participant experiences.
Collaborated with multidisciplinary teams to assess participant needs, tailoring activities to meet diverse interests and abilities.
Kept activities spaces organized, clean and tidy.
Maintained records of all activity participation.
Monitored safety and cleanliness during activities.
Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
Enforced discipline and policies to protect safety of recreational activity participants.
Helped participants enjoy activities while ensuring adherence to protocol.
Teaching Assistant
University of South Florida, Philosophy Department
Tampa
08.2015 - 06.2016
Assisted professors with grading assignments and providing feedback, ensuring timely evaluations and maintaining academic standards.
Developed and maintained digital resources for course materials, improving accessibility and enriching the learning experience for students.
Instructed students individually or in groups to reinforce learning concepts.
Graded assignments and tests and documented results into filing systems.
Helped students master learning concepts through one-on-one and small group tutoring.
Provided one-on-one support to students requiring additional assistance.
Scheduled and maintained regular office hours to meet with students.
Evaluated and graded examinations, assignments or papers and recorded grades.
Sales Associate
Color Me Mine
Camp Hill
06.2013 - 06.2015
Assisted in inventory management by restocking supplies and ensuring product availability for optimal sales performance.
Collaborated with team members to create engaging in-store displays that effectively showcased products and attracted customers.
Trained new sales associates on product knowledge and effective sales techniques, improving team performance and customer satisfaction.
Managed cash register operations, accurately processing transactions and balancing cash drawers at the end of each shift.
Established strong relationships with customers, providing tailored recommendations that increased average transaction value and overall sales.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Answered incoming telephone calls to provide store, products and services information.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Bagged or packaged purchases and wrapped gifts.
Clerk Typist
Commonwealth of PA: Professional Compliance Office
Harrisburg
06.2008 - 08.2009
Processed and filed documents efficiently, ensuring compliance with established protocols and enhancing office organization.
Maintained accurate records and databases, improving information retrieval and supporting operational transparency.
Coordinated communication between departments, fostering collaboration and improving workflow efficiency across teams.
Printed out hard copies of documents for distribution or archival purposes.
Performed clerical work and recorded information on records.
Analyzed typewritten and printed materials for mistakes, correcting before disseminating.
Provided administrative support to office staff, including filing and organizing paperwork.
Answered telephone calls and directed inquiries to appropriate personnel.
Operated copy machines and fax machines to produce duplicates of documents as needed.
Administrative Assistant
Priority Systems, Inc
Middletown
07.2004 - 07.2008
Streamlined office operations by effectively managing schedules, resulting in improved team productivity and communication.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Proofread content for typo-free emails and documentation.
Education
Bachelor's degree - philosophy
Millersville University of Pennsylvania
Millersville, PA
08.2012 - 01/2014
Skills
Patient care
Medication management
Health monitoring
Pharmacy operations
Customer service
Data entry
Technology proficiency
Additional Information
21+, Legally authorized to work for any employer in the U.S., Willing to commute up to 20 miles
Years Of Experience
10, 1, 5
Timeline
Pharmacy Technician
CVS Pharmacy
11.2023 - 07.2024
Activities Assistant
Life Time Adult Daycare of CPARC
02.2020 - 06.2020
Personal Caretaker to Parents
Parents
05.2016 - Current
Teaching Assistant
University of South Florida, Philosophy Department
08.2015 - 06.2016
Sales Associate
Color Me Mine
06.2013 - 06.2015
Bachelor's degree - philosophy
Millersville University of Pennsylvania
08.2012 - 01/2014
Clerk Typist
Commonwealth of PA: Professional Compliance Office