Kathy Stuart
Warriors Mark
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
9-1-1 Telecommunicator
Juniata County Government
2007.12 - Current
- Operated multi-line phone systems to efficiently manage emergency calls.
- Coordinated response efforts between law enforcement, fire, and medical services during high-pressure situations.
- Trained new telecommunicators on operational procedures and software systems for improved performance.
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Built rapport with callers, establishing trust and facilitating the collection of vital information needed for an appropriate response.
- Contributed to the development of new training materials for incoming 911 Telecommunicators, improving overall team preparedness.
- Conducted regular quality assurance checks on recorded calls, identifying areas for improvement and providing constructive feedback to colleagues.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
- Served as a mentor for new hires, guiding them through on-the-job training and fostering their growth within the organization.
Critical Care Flight Paramedic
Penn State Health Milton S. Hershey Medical Center
2002.11 - Current
- Administer advanced life support and critical care interventions in high-pressure environments.
- Collaborate with multidisciplinary teams to optimize patient outcomes during air transport.
- Perform thorough assessments to determine patient needs and ensure effective treatment plans.
- Utilize state-of-the-art medical equipment and technologies for emergency care delivery.
- Monitor and evaluate patient status continuously, adapting care as necessary during transit.
- Streamlined the transition from scene-to-hospital care, communicating thoroughly with receiving medical facilities about patient status and needs.
- Utilized specialized knowledge in pediatric emergency care to provide age-appropriate interventions for young patients during flights.
Education
Master of Science - Public Administration
Pennsylvania State University
University Park, PAMaster of Science - Homeland Security
Pennsylvania State University
University Park, PABachelor of Science - Criminal Justice
Pennsylvania State University
University Park, PASkills
- Stress tolerance
- Call prioritization
- Computer skills
- Teamwork and collaboration
- Emergency response procedures
- Prioritizing situations
- Critical thinking
- Public safety telecommunicator
- Emergency medical dispatch (EMD)
- NCIC database
- Public safety telecommunicator (PST)
- Incident management
- Cardiopulmonary resuscitation
- Pediatric advanced life support
- Pediatric emergency care
- Stroke patient care
- Hazardous materials awareness
- Pre-hospital trauma life support
- Advanced life support
- Flight safety
- Helicopter operations
- Paramedic certification
- CPR/AED
Accomplishments
Certified Training Officer, Juniata County 9-1-1
QA Committee Member, Juniata County 9-1-1
CQI Committee Chair, Life Lion
Education Council member, Life Lion
Mentor program member, Life Lion
Affiliations
Penn State Alumni Association
Penn State Blue White Society
Penn State Alumni Association, past Board Member
Certification
- EMD - Emergency Medical Dispatch
- CTO - Communications Training Officer
- PST - Public Safety Telecommunicator
- FP-C - Certified Flight Paramedic
- Paramedic
- ACLS
- PALS
- EVOC
Timeline
9-1-1 Telecommunicator
Juniata County Government
2007.12 - Current
Critical Care Flight Paramedic
Penn State Health Milton S. Hershey Medical Center
2002.11 - Current
Master of Science - Public Administration
Pennsylvania State University
Master of Science - Homeland Security
Pennsylvania State University
Bachelor of Science - Criminal Justice
Pennsylvania State University