Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Thai

Business Undergraduate
Philadelphia,PA

Summary

Developed strong analytical and organizational skills in a fast-paced business environment. Demonstrates ability to manage projects and collaborate effectively with diverse teams. Looking to improve and learn in a new field where these skills can drive success and innovation.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Customer Service Associate

Wawa
Philadelphia, PA
06.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Operated the cash register, handled payments, activated fuel and gift cards, and assisted with lottery and ID verification for age-restricted products.

Club Treasurer

Central High School | Unifying Vietnamese Association
Philadelphia, PA
12.2022 - 06.2025
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Enhanced financial transparency by implementing a detailed budget and tracking system for club expenses.
  • Collaborated with club members to organize school events and showcases.

Teaching Assistant Volunteer

Vetri Community Partnership
Philadelphia, PA
02.2023 - 04.2024
  • Established and maintained positive relationships with students to foster environment of support and open communication.
  • Optimized classroom management techniques to create a safe and productive learning environment that encouraged student engagement.
  • Enhanced student comprehension by incorporating real-world examples and development of critical life skills.

Education

Bachelor of Science - Marketing

Thomas Jefferson University
Philadelphia, PA
05-2029

High School Diploma -

Central High School
Philadelphia, PA
06-2025

Skills

  • Team collaboration
  • Excellent communication
  • Problem resolution
  • Proficient in Microsoft Word, PowerPoint, Excel

Timeline

Customer Service Associate

Wawa
06.2024 - Current

Teaching Assistant Volunteer

Vetri Community Partnership
02.2023 - 04.2024

Club Treasurer

Central High School | Unifying Vietnamese Association
12.2022 - 06.2025

Bachelor of Science - Marketing

Thomas Jefferson University

High School Diploma -

Central High School
Kathy ThaiBusiness Undergraduate