Kathy Thai
Business Undergraduate
Philadelphia,PA
Summary
Developed strong analytical and organizational skills in a fast-paced business environment. Demonstrates ability to manage projects and collaborate effectively with diverse teams. Looking to improve and learn in a new field where these skills can drive success and innovation.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Associate
Wawa
Philadelphia, PA
06.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Operated the cash register, handled payments, activated fuel and gift cards, and assisted with lottery and ID verification for age-restricted products.
Club Treasurer
Central High School | Unifying Vietnamese Association
Philadelphia, PA
12.2022 - 06.2025
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Enhanced financial transparency by implementing a detailed budget and tracking system for club expenses.
- Collaborated with club members to organize school events and showcases.
Teaching Assistant Volunteer
Vetri Community Partnership
Philadelphia, PA
02.2023 - 04.2024
- Established and maintained positive relationships with students to foster environment of support and open communication.
- Optimized classroom management techniques to create a safe and productive learning environment that encouraged student engagement.
- Enhanced student comprehension by incorporating real-world examples and development of critical life skills.
Education
Bachelor of Science - Marketing
Thomas Jefferson University
Philadelphia, PA05-2029
High School Diploma -
Central High School
Philadelphia, PA06-2025
Skills
- Team collaboration
- Excellent communication
- Problem resolution
- Proficient in Microsoft Word, PowerPoint, Excel
Timeline
Customer Service Associate
Wawa
06.2024 - Current
Teaching Assistant Volunteer
Vetri Community Partnership
02.2023 - 04.2024
Club Treasurer
Central High School | Unifying Vietnamese Association
12.2022 - 06.2025
Bachelor of Science - Marketing
Thomas Jefferson University
High School Diploma -
Central High School