Katie Mannix
Marietta
Overview
4
4
years of professional experience
Work History
Private Nanny
Audrain Medical Center
Marietta
08.2023 - Current
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Ensured physical and social well-being of each child.
- Planned age-appropriate educational activities designed to promote learning and development.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Regulated children's schedules to balance rest, learning and play.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Administered medication according to parental instructions.
Hostess
Davincis
Marietta
11.2022 - 03.2023
- Resolved any complaints or issues with customers quickly and professionally.
- Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
- Managed inventory of supplies such as menus, condiments, linens.
- Trained new hostesses in customer service and job duties.
- Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
- Maintained a clean and organized work environment for the hostesses at all times.
- Communicated clearly with kitchen staff regarding customer orders.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Greeted customers and provided them with menus.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided menus to customers and answered questions regarding menu items.
- Provided excellent customer service by addressing customer needs promptly.
Ice Cream Server
Frostee shoppe
Marietta
03.2021 - 08.2021
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Trained new employees on proper food handling techniques and customer service standards.
- Followed proper sanitation guidelines when handling food products.
- Operated cash register to collect payments from customers.
- Cleaned tables, chairs and dining areas after customer use.
- Restocked supplies of napkins, straws, spoons and other items as needed.
Education
Psychology -
Ohio University
Athens, OH05.2027
High School Diploma -
Marietta High School
Marietta, OH05.2024
Associate of Science -
Washington State Community College
Marietta, OH05.2024
Skills
- Customer service
- Complaint handling
- Stalking shelves and organization
- Guest engagement
- Payment processing
- Effective multitasking
- Detail-oriented
- Child development
- Time management
- Team collaboration
- Special needs experience
Timeline
Private Nanny
Audrain Medical Center
08.2023 - Current
Hostess
Davincis
11.2022 - 03.2023
Ice Cream Server
Frostee shoppe
03.2021 - 08.2021
Psychology -
Ohio University
High School Diploma -
Marietta High School
Associate of Science -
Washington State Community College