Katie O'Rourke
Abington
Summary
Dynamic professional with established expertise and a highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FOLLOW UP CLERK
Albert Einstein Medical Center
Philadelphia
05.2021 - 03.2025
- Ensure payers have received all information necessary to process claims accordingly
- Correct accounts with registration errors
- Responsible for daily follow up of accounts on individual worklist
- Demonstrated adaptability by managing multiple responsibilities simultaneously and adjusting to changing priorities as necessary.
- Collaborated with team members to deliver exceptional service and meet departmental goals.
- Expedited urgent matters by effectively communicating account needs to appropriate personnel for swift action.
- Contributed to company growth by consistently meeting or exceeding performance targets.
Teacher Assistant
Immaculate Conception Preschool
Jenkintown
03.2020 - 05.2021
- Assisted lead educators in daily classroom activities and lesson preparation.
- Managed classroom materials and organized supplies for effective teaching sessions.
- Monitored student behavior and provided guidance to encourage positive interactions.
- Assisted teachers in preparing and organizing materials for classroom activities.
- Maintained discipline in the classroom by monitoring student behavior.
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Education
High School Diploma -
Saint Hubert High School
Philadelphia, PA06.1998
Skills
- SMS and promise management
- Excel and Word proficiency
- Document imaging techniques
- Claims processing expertise
- Data entry accuracy
- Account reconciliation skills
- Multi-payer system navigation
- Office administration
- Prioritization
- Spreadsheet management
- Attention to detail
- Document preparation
Certification
- Mandated Reporter Training
- Health & Safety Training
OBJECTIVE
Dedicated and highly organized administrative professional seeking a challenging administrative position where I can utilize my strong communication, organizational, and technical skills to support and contribute to the team. I have a proven ability to manage multiple tasks, prioritize effectively, and maintain a high level of accuracy in all administrative duties.
References
References available upon request.
Timeline
FOLLOW UP CLERK
Albert Einstein Medical Center
05.2021 - 03.2025
Teacher Assistant
Immaculate Conception Preschool
03.2020 - 05.2021
High School Diploma -
Saint Hubert High School
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