Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
Generic

Katlyn Rose Troxell

State College

Overview

6
6
years of professional experience

Work History

Front End Supervisor

Ross Dress For Less
03.2023 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Excellent relationships with all co-workers, they would say I exceed the expectations of my job

Brand Associate

American Eagle Outfitters
10.2022 - 03.2023
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.

Sales Associate

Old Navy
06.2022 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Restoration Cleaning Technician

Mammoth Restoration
10.2018 - 03.2020
  • Trusted with customer’s personal and prized belongings
  • Maintained cleanliness of facilities, ensuring a hygienic environment for all occupants.
  • Coordinated with team members to complete cleaning projects efficiently.
  • Improved cleaning efficiency by utilizing effective cleaning techniques and tools.

Education

High School -

Saint Joseph’s Catholic Academy
Boalsburg, PA
05.2023

Skills

  • Customer service
  • Communication skills
  • Time management
  • Organizational skills
  • Detail-oriented
  • Understanding of computers
  • Problem-solving skills
  • Workflow management
  • Complaint resolution
  • Performance improvement
  • Relationship building and management
  • Retail

Awards

2 time employee of the month at Ross Dress For Less, Highest total for fundraising for Ross’s annual non-profit organization

Accomplishments

  • 2 time employee of the month at Ross Dress For Less
  • Highest total for fundraising for Ross’s annual non-profit organization, Boys and Girls Club

Timeline

Front End Supervisor

Ross Dress For Less
03.2023 - Current

Brand Associate

American Eagle Outfitters
10.2022 - 03.2023

Sales Associate

Old Navy
06.2022 - 09.2022

Restoration Cleaning Technician

Mammoth Restoration
10.2018 - 03.2020

High School -

Saint Joseph’s Catholic Academy

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Katlyn Rose Troxell