Katrina Kirkland
Doylestown
Summary
I excelled as a Store Manager, significantly enhancing customer traffic with innovative window and floor displays. Skilled in customer service and employee training, ensuring efficient store management and a positive work environment.
Overview
6
6
years of professional experience
Work History
Store Manager
New Hope Apparel
09.2018 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Education
High School Diploma -
New Hope Solebury High School
New Hope, PA06.2017
Skills
- Customer service
- Multitasking and organization
- Store operations
- Store opening and closing
- Friendly and positive
- Store merchandising
- Cash management
- Team leadership
- Employee training
- Store displays
- Staff supervision
- Product merchandising
Timeline
Store Manager
New Hope Apparel
09.2018 - Current
High School Diploma -
New Hope Solebury High School
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