Katrina McLane
York,Pa
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Retail Worker
Rutters Gas Station
362 N Main St Loganville Pa 17342
N/A - N/A
- Assisted customers with inquiries and transactions to enhance service experience.
- Operated cash register efficiently, ensuring accurate processing of payments.
- Maintained cleanliness and organization of store shelves to improve product visibility.
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Addressed customer complaints professionally, fostering positive relationships and satisfaction.
- Implemented best practices for safety and sanitation, contributing to a secure environment.
- Trained new staff on operational procedures, enhancing team performance and efficiency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Van Driver
Reliance Student Transportation
310 Pine Grove Rd York Pa 17403
11.2023 - Current
- Operated vans for safe and timely student transportation across designated routes.
- Ensured vehicle cleanliness and functionality through routine inspections and maintenance checks.
- Assisted in loading and unloading students, providing courteous service while adhering to safety protocols.
- Communicated effectively with dispatchers regarding route changes and student needs during transportation.
Caregiver
BrightStar Care
97 Theater Ln York Pa 17402
06.2021 - 09.2023
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
- Developed individualized care plans tailored to each client's unique needs and preferences.
- Coordinated with family members to ensure seamless communication regarding client well-being.
- Implemented safety protocols, reducing risks and ensuring a secure environment for clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping if needed.
Education
High School Diploma -
York County School Of Technology
2179 S Queen St York Pa 1740206.2012
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Patience and composure
Timeline
Van Driver
Reliance Student Transportation
11.2023 - Current
Caregiver
BrightStar Care
06.2021 - 09.2023
Retail Worker
Rutters Gas Station
N/A - N/A
High School Diploma -
York County School Of Technology