Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kattie A Imperial

Philadelphia

Summary

Proactive, organized and responsible. Always willing to perform my duties, with the ability to learn. Resolving capacity in problems both as personnel and administrative role to highlight, with ease of adaptation. Motivated student and eager to apply the knowledge acquired in class to real experiences, with great willingness to learn and contribute. Effective communicator with a collaborative mindset, willing to bring new perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience

Work History

Cashier

Tienda Inglesa S.A
Carrasco
12.2020 - 12.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Built and maintained productive relationships with employees.

Supervisor in Monitoring.

Akelmy S.A - Vivo Gaming.
Villa Garcia - Zonamerica
10.2022 - 05.2024
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Control of cameras, management of spreadsheets in record all the data about the company and the employees.
  • Supervise the operation of online casino games and their maintenance.
  • Technical solutions in all the games, especially in automatic roulettes and the live game show Bingo.
  • Conducted training for people who were given access or were interviewed for Monitoring.

Online Casino Dealer

Akelmy S.A - Vivo Gaming.
Villa García- Zonamerica
12.2021 - 10.2022
  • He dealt a variety of card games, including Blackjack, Poker, Baccarat, Roulette, Sicbo, Xoc Dia, Teen Patti and Blackjack Infinite.
  • Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.

Cashier and Sales Associate.

Petco Animal Supplies Stores Inc.
Philadelphia
08.2024 - 11.2024
  • In charge of handling the cash register and customers inside the store.
  • Take care of the animals in each habitat, give them their daily food and medication.
  • Keep each habitat and the tent clean.
  • Serve customers kindly in the store by offering everything available in the store, such as medication, food, aquatics and more.

Waitress

Olive Garden Restaurant
Philadelphia
09.2024 - 01.2025
  • Serve customers kindly, offering everything available in the restaurant.
  • Clean the entire area that has been touched during the day.
  • Took accurate orders and communicated them to kitchen staff efficiently.
  • Handled cash transactions and processed payments accurately at the register.
  • Prepared tables for service, ensuring proper settings and presentation standards.

Education

Course - Dog Grooming.

MA-PA School.
Montevideo, Tres Cruces, UY.
10-2023

Course - Veterinary Assistant.

Impulsa Institute
Pando, Canelones, UY.
03-2022

High School Diploma -

Technical School of Aeronautics, ETA.
Villa Garcia Ruta 102, Canelones.
12-2020

Skills

  • Excel, Word, Outlook, PowerPoint
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Customer service
  • Cash handling experience
  • Team Leadership
  • Operations management
  • Flexible Schedule
  • Skilled at shuffling cards
  • Quality control
  • Problem solving
  • Staff training
  • Inventory control
  • Data management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited

Affiliations

  • Microsoft Office (Excel, Word, Outlook, Power Point) Intermediate.

Timeline

Waitress

Olive Garden Restaurant
09.2024 - 01.2025

Cashier and Sales Associate.

Petco Animal Supplies Stores Inc.
08.2024 - 11.2024

Supervisor in Monitoring.

Akelmy S.A - Vivo Gaming.
10.2022 - 05.2024

Online Casino Dealer

Akelmy S.A - Vivo Gaming.
12.2021 - 10.2022

Cashier

Tienda Inglesa S.A
12.2020 - 12.2021

Course - Dog Grooming.

MA-PA School.

Course - Veterinary Assistant.

Impulsa Institute

High School Diploma -

Technical School of Aeronautics, ETA.

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Kattie A Imperial