Kay E. Kenny
York
Summary
Purposeful and enthusiastic Director of Operations with experience in various health settings with a focus on patient advocacy and employee growth and retention looking for a new challenge
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director of Rehab Services
Sterling Care Forest Hill
01.2024 - Current
- Directly supervise a large team of therapists including coaching for performance improvement and career advancement, recruiting and hiring
- Implemented new systems and policies that directly resulted in improved customer service, retention and regulatory compliance
- Participate in planning the department's $1.5M budget
- Communicating effectively with all areas of care providers and departments
- Maintain up-to-date knowledge of Medicare/Medicaid and contract insurance regulations
Facility Administrator
Davita Dialysis
01.2023 - 01.2024
- Administrator of largest dialysis campus in the Susquehanna Valley overseeing dialysis treatments and making sure the clinical
- Making sure teammates complete all training and pass competency exam
- Performing teammate job evaluations
- Deciding teammate work schedules
- Patient care conference with the center's nephrologists (kidney doctors) and other members of the health care team
- Communicating with vendors
- Completing administrative paperwork
- Meeting monthly with the regional director
- Attending quarterly meetings to discuss patient outcomes, facility ranking, center issues, patient infection rate, physical inspection of the building, training and education for teammates, water quality, reuse averages, biomedical reports, safety programs, incident reports, audits and surveys
Director of Rehab Services
Barclay Friends
01.2018 - 01.2023
Director of Rehab Services
Lankenau TCU
01.2015 - 01.2018
Regional Account Manager
HealthDrive Corp
01.2008 - 01.2011
Director
Univ of Penn Wound Care Center
01.2006 - 01.2008
- Diversified Clinical Services
Coach Clinical Services
Inglis House
01.2004 - 01.2006
Various PTA practitioner roles
01.1997 - 01.2004
Education
MBA - Healthcare Administration
American Intercontinental University
Associates - Physical Therapist Assistant
Harcum College
Dual Bachelors - Public Relations/Journalism
Purdue University
Certification
- IPEC Coaching
- Certified Empowerment Coach
- Certified Emotional Intelligence Assessment Coach
- Certified Master Reiki Practitioner
- Certified Master Clinical Aromatherapist
Personal Information
Title: Director Operational Health Services
Timeline
Director of Rehab Services
Sterling Care Forest Hill
01.2024 - Current
Facility Administrator
Davita Dialysis
01.2023 - 01.2024
Director of Rehab Services
Barclay Friends
01.2018 - 01.2023
Director of Rehab Services
Lankenau TCU
01.2015 - 01.2018
Regional Account Manager
HealthDrive Corp
01.2008 - 01.2011
Director
Univ of Penn Wound Care Center
01.2006 - 01.2008
Coach Clinical Services
Inglis House
01.2004 - 01.2006
Various PTA practitioner roles
01.1997 - 01.2004
MBA - Healthcare Administration
American Intercontinental University
Associates - Physical Therapist Assistant
Harcum College
Dual Bachelors - Public Relations/Journalism
Purdue University