Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kayla Delaney

Downingtown

Summary

Passionate recent graduate with skills in anthropology and sociology and hands-on experience through archaeological field school research. Brings strong problem-solving skills and team collaboration abilities. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing understanding and communication for all.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Wegmans Pharmacy
07.2025 - Current
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Managing a wide range of pharmacy operations in a fast-paced environment.

Customer Service Representative

Wegmans
08.2022 - 07.2025
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved accounting, service and delivery concerns.
  • Collaborated with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Plant Merchandiser

Bell Nursery
05.2021 - 05.2024

Field and Lab Work

Millersville University Archaeology Field School
09.2022 - 12.2022
  • Assisted in the excavation of over 10,000 artifacts in Marcus Hook, PA
  • Cleaned, analyzed and identified artifacts in the lab
  • Cataloged artifacts and entered them into a database

Associate Teacher

Goddard School
01.2021 - 12.2022

Genetic Counselor Internship

Integrated Genetics
01.2019 - 12.2019
  • Consulted with prenatal patients about risk factors of genetic conditions
  • Assisted in educating patients about genetic testing and inheritance
  • Analyzed patients’ family medical history and constructed genetic family tree

Education

Bachelor of Arts - Anthropology

Millersville University
Millersville, PA
05.2025

Graduate of the International Baccalaureate Program - undefined

Downingtown STEM Academy
Downingtown, PA
01.2024

Skills

  • Data entry
  • Customer service
  • Cultural awareness/Cross-cultural competence
  • Verbal and written communication
  • Team collaboration
  • Analytical thinking
  • Problem-solving
  • Adaptability
  • Data analysis
  • Creative solutions
  • Computer skills

Interests

  • Environmental Preservation
  • Cooking for loved ones
  • Participating in fundraising events to support local community projects
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination


Timeline

Pharmacy Technician

Wegmans Pharmacy
07.2025 - Current

Field and Lab Work

Millersville University Archaeology Field School
09.2022 - 12.2022

Customer Service Representative

Wegmans
08.2022 - 07.2025

Plant Merchandiser

Bell Nursery
05.2021 - 05.2024

Associate Teacher

Goddard School
01.2021 - 12.2022

Genetic Counselor Internship

Integrated Genetics
01.2019 - 12.2019

Graduate of the International Baccalaureate Program - undefined

Downingtown STEM Academy

Bachelor of Arts - Anthropology

Millersville University
Kayla Delaney