Kayce Miller
Philadelphia
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
6
6
years of professional experience
Work History
AKAM
Noah Medical
06.2025 - Current
- Located new potential installation sites and organized strategic meetings to drive robot sales.
- Attended case observations with competitive systems with potential clients to locate and assess needs.
- Organized, owned, and ran cadaver labs at large academic institutions.
- Maintained follow up, client communications, and relationships with current users.
Training Specialist
Noah Medical
12.2024 - 05.2025
- Drove compliance by running all created training documents through Pepperflow. (Compliance program)
- Programmed and piloted a new eLMS system for the organization. (eLoomi)
- Drove employee training retention through bootcamps, sales trainings, and exams.
- Built learning materials based off of engineering documents and in house testing.
Clinical Territory Associate
Noah Medical
01.2024 - 12.2024
- Covered clinical cases in which our bronchoscopy robot was being utilized.
- Helped physicians learn to use our tool more efficiently for the diagnosis of lung cancer.
- Covered accounts from Virginia to Long Island.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Clinical Sales Specialist
Poriferous
05.2023 - 01.2024
- Medical device sales rep promoting Craniomaxillofacial surgical implants to Neuro, Plastic and Oral Maxillofacial surgeons in the Philadelphia and NYC regions
- Converted new business at New York Presbyterian, Children’s Hospital of Philadelphia, Susquehanna Valley Hospital, and NYU within four months
- Achieved 103% to Quota
Account Executive
Atlantic Tomorrow’s Office
08.2022 - 05.2023
- Locating and securing new clients for this IT solutions company while maintaining current client relationships
- Breaking down pricing, presenting proposals, and finding the best MFP for the client
- Bringing a full circle service to clients by explaining our holistic approach as the largest MSP on the east coast
- Achieved 157% to Quota through May 2023
- Surpassed sales expectations every month during tenure with company
Bartender
E’s Bar
08.2021 - 08.2022
- Creating an enjoyable environment for everyone who comes through the door
- Using a TOAST interface to log orders through the bar and kitchen systems.
Sales Associate/ Skincare expert
Bluemercury
09.2020 - 08.2021
- Knowing ingredients, routines, and techniques to best help customers build a custom skincare routine.
EMT
Hackensack University Medical Center
09.2019 - 09.2020
- Using a LUCAS device, nasal capnography and CPAP
- Communicating with paramedic units from various county hospitals and working synergistically with them
- Becoming skilled in trauma assessment, patient environment assessment, and hospital communications.
Education
BS in Biology -
City College of New York
01.2021
Oklahoma Baptist University
01.2016
Skills
- Complex Problem-Solving
- Relationship Building
- Cross-Functional Teamwork
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Product Knowledge
Websites
Timeline
AKAM
Noah Medical
06.2025 - Current
Training Specialist
Noah Medical
12.2024 - 05.2025
Clinical Territory Associate
Noah Medical
01.2024 - 12.2024
Clinical Sales Specialist
Poriferous
05.2023 - 01.2024
Account Executive
Atlantic Tomorrow’s Office
08.2022 - 05.2023
Bartender
E’s Bar
08.2021 - 08.2022
Sales Associate/ Skincare expert
Bluemercury
09.2020 - 08.2021
EMT
Hackensack University Medical Center
09.2019 - 09.2020
Oklahoma Baptist University
BS in Biology -
City College of New York