Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Kayla Basko

Monaca

Summary

Experienced mortgage professional with five years in loan processing, known for my attention to detail and ability to navigate compliance, risk assessment, and documentation review. I'm looking to expand my expertise where I can apply my skills in evaluating processes, identifying risks, and ensuring industry standards are met. Passionate about problem-solving and process improvement, I'm eager to bring my analytical mindset and dedication to excellence to a dynamic compliance or audit environment.

Overview

6
6
years of professional experience

Work History

Loan Processor

HMA Mortgage
06.2024 - Current
  • Review and verify the completeness of loan files and required documents to ensure all necessary paperwork is accurate, up-to-date, and meets lender and regulatory standards.


  • Manage a pipeline of 20-25 closings per month by prioritizing tasks and tracking progress to meet critical deadlines while maintaining accuracy and compliance.


  • Conduct audits of loan files to identify discrepancies, mitigate risk, and ensure adherence to internal and external compliance guidelines


  • Leading multiple team calls to coordinate timelines and goals, facilitating communication between loan officers, and closing teams to align priorities and ensure a seamless loan closing process.

Payroll Sales Specialist

ADP
01.2024 - 03.2024
  • Proactively identified and researched potential payroll clients, leveraging data analysis and market insights to build a sales pipeline.


  • Conducted consultations with clients to assess payroll needs, tailoring customized solutions that aligned with their business goals.


  • Collaborated with internal teams to ensure seamless onboarding and support for new clients, strengthening customer satisfaction and retention

Mortgage Loan Processor

Citizens Bank
07.2019 - 12.2023
  • Processed mortgage applications and reviewed documentation to confirm accuracy, completeness, and compliance.


  • Monitored loan progress throughout each stage of the process by tracking milestones, maintaining communication with clients and internal teams, and swiftly addressing issues to ensure timely closings.


  • Became a team leader establishing goals driven by production to ensure our team achieved our mark by consistently being in the top 10 teams in the mortgage division.


  • Recognized as a 2022 Winner's Circle recipient for consistently exceeding performance goals while aligned with a top producing loan officer, and delivering high-quality results in a fast-paced mortgage environment.

Education

Social Work Major

Community College of Beaver County

Skills

  • Loan Processing & Underwriting Support
  • Compliance Auditing & Risk Assessment
  • Pipeline Management
  • Credit Analysis & Documentation Review
  • Encompass & Tableau Systems
  • Communication & Collaboration

Hobbies and Interests

  • Puzzles & Problem-Solving
  • DIY Projects
  • Running & Fitness
  • Visual Arts & Design

Timeline

Loan Processor

HMA Mortgage
06.2024 - Current

Payroll Sales Specialist

ADP
01.2024 - 03.2024

Mortgage Loan Processor

Citizens Bank
07.2019 - 12.2023

Social Work Major

Community College of Beaver County

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Kayla Basko