Kayla Bellesfield
Houston
Summary
Versatile professional with a strong foundation in administrative support and team training. Adept at enhancing workplace efficiency through effective communication, scheduling, and attention to detail, while maintaining high levels of organization and client satisfaction.
Overview
20
20
years of professional experience
Work History
Business Owner
Self
Houston
09.2022 - Current
- Engaged with clients to identify and tailor cleaning services to their specific preferences.
- Organized home cleaning schedules aligned with client availability and practical timeframes.
- Utilized software programs such as Microsoft Excel and QuickBooks for tracking inventory, generating invoices.
- Applied efficient cleaning techniques to enhance job effectiveness and client satisfaction.
Doctors Tech/ Receptionist
Dr. Patrick and Associates
Washington
01.2015 - Current
- Provided pre-testing services using vision screening equipment
- Responded to patient inquiries and resolved concerns to enhance patient satisfaction
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Completed patient paperwork and referrals accurately to support the care process.
- Verified insurance coverage and processed payments from patients and third-party payers to support billing accuracy
- Trained new team members on standard operating procedures and best practices
- Managed inventory by ordering and sorting supplies to ensure availability.
- Maintained cleanliness and organization of the examination area.
Transport Services Aide
The Washington Hospital
Washington
06.2014 - 03.2016
- Communicated patient status to medical teams to ensure timely care.
- Provided compassionate support to patients during transport processes.
- Assisted medical staff with the delivery of medical supplies and equipment throughout the facility.
- Adhered strictly to safety protocols at all times while performing transporter duties.
- Supported patient mobility with assistive devices and proper lifting techniques, promoting safety and independence.
- Maintained cleanliness and organization in patient rooms and common areas to enhance patient comfort.
Military Police
United States Army Reserves
Pittsburgh
09.2007 - 09.2015
- Deployed to an undisclosed base in Afghanistan (2011-2012)
- Led military police operations to ensure safety and security across diverse environments.
- Supervised team of 5-8 Soldiers, leading daily operations and enhancing unit readiness.
- Conducted training sessions for personnel on tactical procedures, improving operational effectiveness.
- Implemented standard operating procedures to ensure compliance with military policies.
- Received numerous awards and medals, including ARCOM, Combat Action Badge, and NATO Medal, for exemplary service.
Sales Associate/Assistant Manager
The Shoe Department
Washington
09.2006 - 06.2014
- Greeted customers and delivered exceptional service to foster loyalty.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Collaborated with sales team to consistently meet group targets.
- Processed sales transactions accurately using point-of-sale systems.
Education
Internment/ Resettlement School -
Internment/ Resettlement School
01-2011
High School -
Chartiers Houston Jr/Sr High School
01-2009
Military Police School -
Military Police School
01-2009
Skills
- Financial management
- QuickBooks usage
- Microsoft Excel
- Operational efficiency
- Client communication
- Scheduling coordination
- Team training
- Administrative support
- Attention to detail
- Driven and determined
References
Available upon request
Timeline
Business Owner
Self
09.2022 - Current
Doctors Tech/ Receptionist
Dr. Patrick and Associates
01.2015 - Current
Transport Services Aide
The Washington Hospital
06.2014 - 03.2016
Military Police
United States Army Reserves
09.2007 - 09.2015
Sales Associate/Assistant Manager
The Shoe Department
09.2006 - 06.2014
Internment/ Resettlement School -
Internment/ Resettlement School
High School -
Chartiers Houston Jr/Sr High School
Military Police School -
Military Police School