Kayla Claus
Pittsburgh
Summary
Dynamic Administrative Assistant with a proven track record at Connected Health, excelling in office administration and customer service. Skilled in records management and appointment scheduling, I effectively coordinated interdepartmental communication, enhancing operational efficiency. Recognized for critical thinking and problem-solving abilities, I consistently delivered exceptional support to ensure patient satisfaction.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Connected Health
Wexford, PA
11.2024 - 01.2026
- Supported daily office operations by managing incoming calls and scheduling appointments.
- Assisted in maintaining accurate records and files for patient information and administrative tasks.
- Coordinated communication between departments to ensure timely responses to inquiries.
- Learned to utilize electronic health record systems for data entry and retrieval.
Server
Concordia at Rebecca Residents
Tarentum, PA
08.2024 - 09.2025
- Delivered exceptional customer service to enhance dining experiences for residents.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Trained new servers on restaurant protocols and best practices for service excellence.
Education
Bachelor of Science - Natural Sciences: Pre-PA
University of Pittsburgh
Pittsburgh, PA05-2029
Skills
- Customer service
- Office administration
- Customer and client relations
- Filing
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant
Connected Health
11.2024 - 01.2026
Server
Concordia at Rebecca Residents
08.2024 - 09.2025
Bachelor of Science - Natural Sciences: Pre-PA
University of Pittsburgh