Kayla Eastman
Emmaus
Summary
Detail-oriented Supply Technician with expertise in material handling, time management, and customer service. Committed to enhancing operational efficiency and inventory accuracy to support seamless healthcare operations.
Overview
6
6
years of professional experience
Work History
Supply Technician
Lehigh Valley Hospital- Cedar Crest
Allentown
09.2023 - Current
- Calculated supply requirements for each bin in clean supply room to ensure sufficient stock until next replenishment.
- Picked supplies from warehouse while verifying product number, unit of measure, and manufacturer number.
De-cased supplies as needed, placing items in baskets or on mobile carts for delivery. - Organized supply room, rotated stock, and processed returns while documenting follow-up issues to maintain inventory accuracy.
- Picked supplies from warehouse while verifying product number, unit of measure, and manufacturer number.De-cased supplies as needed, placing items in baskets or on mobile carts for delivery.
- Received FedEx and UPS packages, processing both physical items and entries in enterprise resource planning system.
Executed outgoing shipping functions to ensure timely dispatch of items. - Investigated and resolved missing or delayed packages to ensure accurate shipping and maintain operational flow.
- Ensured proper assembly and timely replenishment of carts and intubation trays to support uninterrupted healthcare operations.
- Delivers clean and soiled linen, ensuring prompt service to end users.
Packs orders accurately to meet operational demands.
Monitors linen inventory to prevent shortages.
Collects used linen for return and laundering. - Manages material handling equipment, encompassing pallet truck and jack, to systematically position supplies on shelves and distribute/move supplies.
Customer Experience Associate
Weis Markets Inc
Emmaus
12.2019 - 08.2023
- Provided courteous greetings and smiles to all customers upon arrival.
Responded to customer questions and effectively addressed concerns in a timely manner.
Followed checkout procedures in accordance with company policies to improve customer experience. - Operated front-end scanning equipment and cash register efficiently.
Executed checkout procedures to ensure accurate transactions.
Bagged merchandise properly and placed items in customer carts. - Ensured accuracy during transactions, charging customers for all items and collecting appropriate funds.
Maintained security measures and cash drawer accounting procedures to prevent overages and shortages.
Adhered to store and legal guidelines for sale of tobacco and alcohol. - Responded to customer inquiries by leveraging knowledge of weekly ads, marketing promotions, and store layout to provide accurate information.
- Ensured general sanitation in department, adhering to cleaning schedules and guidelines.
Maintained cleanliness of work areas, equipment, counters, and display cases to meet health standards.
Properly disposed of trash to comply with OSHA requirements.
Executed routine cleaning tasks to uphold high hygiene standards throughout department. - Promoted effective department and store functionality by working closely with team members and supervisors.
Focused on continuous enhancement of job performance for operational excellence. - Administered comprehensive management of all company-provided personal protective equipment (PPE) including cut-resistant gloves and safety cutters.
Enforced safety regulations related to use of company-sponsored footwear and other necessary PPE.
Executed frequent evaluations of PPE resources to guarantee sufficient supplies for workforce.
Led educational initiatives on appropriate use and care of personal protective equipment. - Assisted in various departments to enhance overall workflow.
Education
Some College (No Degree) - Psychology
Lehigh Carbon Community College
Schnecksville, PASkills
- Material handling
- Order fulfillment
- Product identification
- Attention to detail
- Time management
- Multitasking Abilities
- Problem solving
- Analytical thinking
- Relationship management
- Customer service
- Task prioritization
- Interpersonal communication
Overall Performance Category
Rating Successful Performer
Comment
Kayla is a successful performer because her performance is valued and she is always putting people first. Kayla completes her daily assignments and willing to stay late if needed. Her work is highly valued and her relationships with units is appreciated.
Timeline
Supply Technician
Lehigh Valley Hospital- Cedar Crest
09.2023 - Current
Customer Experience Associate
Weis Markets Inc
12.2019 - 08.2023
Some College (No Degree) - Psychology
Lehigh Carbon Community College