Kayla Freund
Guys Mills
Summary
Compassionate Registered Nurse with ICU background. Possess essential skills in patient care, emergency response, medical teamwork and critical care nursing. Known for strong decision-making abilities, adaptability to high-stress environments and commitment to maintaining highest level of patient safety. Previous roles highlight effective communication with patients, families and medical staff along with outstanding contribution to quality healthcare delivery.
Overview
12
12
years of professional experience
Work History
Registered Nurse, Intensive Care Unit
Meadville Medical Center & Subsidiaries
Meadville
02.2024 - Current
- Provided continuous monitoring and intensive care for critically ill patients, including those with multi-organ failure, respiratory distress, and post-operative complications.
- Implemented advanced airway management and ventilator support techniques to enhance patient survival rates in critical care scenarios.
- Administered life-saving interventions, including advanced airway management and ventilator support, to stabilize critically ill patients.
- Executed hemodynamic monitoring and critical medication titration to ensure optimal patient outcomes in high-pressure ICU settings.
- Collaborated with physicians and specialists to develop and implement individualized care plans for patients with life-threatening conditions.
- Provided expert resuscitation during emergencies, adhering to ACLS guidelines for rapid response and code blue alerts.
Nurse Extern
Meadville Medical Center & Subsidiaries
Meadville
01.2022 - 01.2024
- Recorded patient behavior and monitored vital signs under the supervision of a registered nurse, ensuring accurate data collection.
- Communicated changes in patient status promptly to medical personnel, facilitating timely interventions.
- Utilized clinical approaches efficiently to maintain patient safety and enhance care quality.
AR Follow Up Specialist
Meadville Medical Center & Subsidiaries
Meadville
08.2018 - 01.2022
- Executed thorough follow-up on accounts, ensuring complete resolution of claims denials and effective communication with insurance carriers and patients.
- Managed all correspondence related to insurance and patient accounts, applying necessary changes to secure payments for Meadville Medical Center.
- Resolved accounts on receivable reports and payer reports by reconciling edits and rejection reports, making informed decisions as directed by management.
Customer Service Representative
Highmark Blue Cross Blue Shield
Erie
10.2017 - 07.2018
- Leveraged in-depth product knowledge to address routine and non-routine customer inquiries, ensuring accurate and personalized solutions.
- Demonstrated exceptional listening skills to effectively resolve recurring customer concerns while maintaining a professional and empathetic approach.
- Utilized probing and conversational questioning techniques to identify customer needs and provide tailored recommendations aligned with company policies.
CT Clerical Coordinator
Meadville Medical Center & Subsidiaries
Meadville
06.2014 - 10.2017
- Collaborated with healthcare providers and staff to ensure seamless CT scan operations.
- Scheduled CT scans and coordinated with physician offices to facilitate timely lab result communication.
- Worked alongside healthcare teams to streamline scheduling and enhance operational efficiency.
- Managed radiologist interventional surgical schedules and efficiently organized procedures to optimize workflow.
- Facilitated prior authorizations by contacting physician offices to confirm insurance-approved procedures matched testing diagnoses.
- Handled communications with third-party agencies to obtain necessary prior authorizations.
Registration Clerk
Meadville Medical Center & Subsidiaries
Meadville
02.2013 - 06.2014
- Registered patients for Emergency Services and Outpatient Departments, ensuring accurate data entry and compliance with hospital protocols.
- Called patients to obtain pre-registration information for outpatient services, verifying insurance eligibility and financial responsibilities.
- Gathered and prepared necessary materials for admitting Inpatients and Surgical Day Care Patients, assigning rooms per hospital regulations and infection control policies.
Education
Bachelor of Science - Nursing
Edinboro University of Pennsylvania
Edinboro, PA12-2023
High School Diploma -
Saegertown Jr. Sr. High School
Saegertown, PA06-2012
Skills
- Ventilator management
- Hemodynamic assessment
- Patient resuscitation
- Patient and family advocacy
- Time management
- Interdisciplinary collaboration
- Critical thinking
- Care plan development
- Advanced airway management
- Effective communication
Timeline
Registered Nurse, Intensive Care Unit
Meadville Medical Center & Subsidiaries
02.2024 - Current
Nurse Extern
Meadville Medical Center & Subsidiaries
01.2022 - 01.2024
AR Follow Up Specialist
Meadville Medical Center & Subsidiaries
08.2018 - 01.2022
Customer Service Representative
Highmark Blue Cross Blue Shield
10.2017 - 07.2018
CT Clerical Coordinator
Meadville Medical Center & Subsidiaries
06.2014 - 10.2017
Registration Clerk
Meadville Medical Center & Subsidiaries
02.2013 - 06.2014
Bachelor of Science - Nursing
Edinboro University of Pennsylvania
High School Diploma -
Saegertown Jr. Sr. High School
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