Kayla Himm
Mount Bethel
Summary
Dedicated Clinical Manager focused on quality assurance and regulatory compliance. Known for developing impactful training programs and clinical policies that drive patient outcome improvements and enhance service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Manager
Bayada Home Health
Bethlehem
01.2023 - Current
- Managed daily operations of home health services for diverse patient needs.
- Supervised clinical staff to ensure compliance with care standards and protocols.
- Facilitated training sessions to enhance staff skills and knowledge in patient care.
- Implemented quality assurance measures to monitor adherence to health regulations.
- Collaborated with interdisciplinary teams to improve patient outcomes and satisfaction.
- Resolved patient concerns promptly to maintain high levels of service quality.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Intervened on behalf of patients when necessary to ensure optimal outcomes.
- Developed and maintained clinical policies and procedures.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
Director of Nursing
Saber Healthcare
East Stroudsburg
04.2019 - 12.2022
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Developed and implemented strategies for staff development to enhance team performance and patient care.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Implemented changes needed to correct deficiencies found during government inspections.
- Developed and enforced compliance training programs for nursing staff to promote understanding of regulatory requirements.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Collaborated with healthcare teams to develop patient care plans effectively.
- Facilitated communication between departments to improve operational efficiency.
Nursing Supervisor
Good Shepherd LTACH
Bethlehem
10.2017 - 04.2019
- Coordinated patient admissions and discharges for smooth transitions in care.
- Implemented care plans by collaborating with multidisciplinary teams regularly.
- Monitored patient health indicators and adjusted care strategies as needed.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Investigated complaints from patients regarding their care experience.
- Monitored patient progress to ensure compliance with established standards of care.
Registered Nurse
Lehigh Valley Hospital
East Stroudsburg
10.2016 - 10.2017
- Coordinated daily operations within the pediatric unit for optimal efficiency.
- Educated families on pediatric health management and discharge instructions.
- Monitored patient progress and adjusted care strategies as needed.
- Trained new nurses on pediatric protocols and best practices.
Education
Associate of Science - Nursing
Northampton Community College
Bethlehem, PA05-2016
MBA - Nursing Administration
Western Governors University
Salt Lake City, UTSkills
- Quality assurance
- Policy development
- Staff training
- Compliance monitoring
- Patient outcome improvement
- Healthcare regulations
Certification
Registered Nurse
Timeline
Clinical Manager
Bayada Home Health
01.2023 - Current
Director of Nursing
Saber Healthcare
04.2019 - 12.2022
Nursing Supervisor
Good Shepherd LTACH
10.2017 - 04.2019
Registered Nurse
Lehigh Valley Hospital
10.2016 - 10.2017
Associate of Science - Nursing
Northampton Community College
MBA - Nursing Administration
Western Governors University