Kayla Keen
Williamsport
Summary
Caring and compassionate Emergency room nurse. Capable of responding to emergencies and trauma activations with grace and efficiency. Demonstrated success in effectively delivering and prioritizing superior care to multiple patients, balanced with high-volume task load.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Room Nurse
UPMC
07.2020 - Current
- Enhanced patient care by efficiently triaging and prioritizing emergency cases.
- Prevented complications through vigilant monitoring of vital signs, lab results, and changes in patient condition.
- Provided compassionate care to patients during traumatic events, utilizing active listening skills and offering emotional support when needed.
- Enhanced interdisciplinary communication by collaborating with physicians, therapists, and other healthcare professionals to develop comprehensive care plans for emergency department patients and trauma patients.
Retail Sales Consultant
AT&T
10.2012 - 04.2020
- Build sustainable relationships of trust through open and interactive communication
- Approach each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Maximized sales revenue through personalized recommendations and upselling techniques.
Education
Bachelor of Science - Nursing
Pennsylvania College of Technology
Williamsport, PA05.2025
Associate in Nursing -
Pennsylvania College of Technology
Williamsport, PA05.2020
High School Diploma -
South Williamsport Area High School
South Williamsport, PA05.2012
Skills
- Acute care
- Trauma Champion
- Triage and Advanced Protocols
- Active Listening
- Patient Education
- Patient Advocacy
- IV insertion
- Medication Administration
- Critical Thinking
- Team Collaboration
- Condition Assessment
- Patient Management
Certification
- Basic Life Support (BLS), 09/01/24
- Advanced Cardiac Life Support (ACLS), 09/01/24
- Pediatric Advanced Life Support (PALS), 09/01/24
- RN, 04/01/24, PA
Timeline
Emergency Room Nurse
UPMC
07.2020 - Current
Retail Sales Consultant
AT&T
10.2012 - 04.2020
Bachelor of Science - Nursing
Pennsylvania College of Technology
Associate in Nursing -
Pennsylvania College of Technology
High School Diploma -
South Williamsport Area High School
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