Kayla Lamont
Easton
Summary
Compassionate and dedicated healthcare professional with experience at Lehigh Valley Hospital, skilled in vital signs monitoring and patient observation. Successfully enhanced patient satisfaction through attentive care and effective communication. Proven ability to implement crisis intervention strategies and support clients in achieving their personal goals, ensuring a safe and positive environment.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
IntelyCare
07.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Behavior Technician
Bethlehem Emergency Sheltering Inc
10.2024 - 04.2025
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Guest Service Associate
European Wax Center
10.2022 - 12.2024
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Handled phone inquiries professionally, contributing to increased bookings and repeat customers.
Patient Care Technician
Lehigh Valley Hospital and Health Network
06.2023 - 11.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Associate of Science - Nursing
Falcon Institute of Health And Science
Bethlehem, PA05-2025
High School Diploma -
Easton Area High School
Easton06-2016
Skills
- CPR certification
- Vital signs monitoring
- Patient observation
- Blood glucose testing
- Basic life support
- Patient care
- Infection control standards
- ADL support
- Emergency response
- Problem-solving
Certification
- CNA - Certified Nurse Assistant
- Licensed Esthetician
Languages
English
Native or Bilingual
Timeline
Behavior Technician
Bethlehem Emergency Sheltering Inc
10.2024 - 04.2025
Patient Care Technician
Lehigh Valley Hospital and Health Network
06.2023 - 11.2023
Guest Service Associate
European Wax Center
10.2022 - 12.2024
CNA
IntelyCare
07.2021 - Current
Associate of Science - Nursing
Falcon Institute of Health And Science
High School Diploma -
Easton Area High School
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