Kayla McConnell
Philadelphia
Overview
6
6
years of professional experience
Work History
Cashier
Oregon Steaks
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store.
Manager
Mcdonald’s
09.2019 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Psychology
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Academy At Palumbo
Philadelphia, PA06.2022
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Employee training
- Cash handling
- Order taking
Timeline
Cashier
Oregon Steaks
09.2021 - Current
Manager
Mcdonald’s
09.2019 - 06.2021
Psychology
Community College of Philadelphia
High School Diploma -
Academy At Palumbo