Kayla Reed
Riegelsville
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Stangl Chiropractic
Allentown
12.2023 - 02.2025
- Input patient data into medical software and provided appropriate updates to records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Working hand in hand with major health insurance agencies to authorize patients' insurance for treatments.
Sales Representative
Vector Marketing Company
Bethlehem
01.2023 - 12.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed and maintained relationships with key clients to ensure repeat business.
- Produced sales documents, finalized deals and filed records.
- Created a client base and went out on home visits.
Server and Hostess
corinthian yacht club of cape may
Cape May
06.2018 - 08.2022
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Worked weddings with upwards of 150 guests. This included set up, cocktail hour, reception, and clean up.
Education
High School Diploma -
Allentown Central Catholic
Allentown, PA05-2018
Skills
- Patient data entry
- Insurance authorization
- Treatment room preparation
- Customer service
- Client relationship management
- Sales techniques
- Record keeping
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Effective communication
- Appointment scheduling
- Insurance verification
- Updating medical records
- Adaptability
Timeline
Chiropractic Assistant
Stangl Chiropractic
12.2023 - 02.2025
Sales Representative
Vector Marketing Company
01.2023 - 12.2023
Server and Hostess
corinthian yacht club of cape may
06.2018 - 08.2022
High School Diploma -
Allentown Central Catholic
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