Kayla Schaeffer
Pottsville
Summary
Proficient server and machine operator focused on delivering exceptional service and ensuring safety compliance whether it be in a production or dining setting. Strong communicator skilled in resolving issues and optimizing workflows to enhance customer experiences and maintain high-quality standards.
Overview
12
12
years of professional experience
Work History
Server/ Waitress
Logan's Roadhouse Restaurant
Hamburg, PA
03.2024 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Ensured accurate order processing through detailed menu knowledge and effective communication with kitchen staff.
- Coordinated with team members to maintain a clean and organized dining environment during peak hours.
- Handled cash transactions efficiently, ensuring accuracy in billing and payment processing.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Machine Operator
East Penn Manufacturing Co
Lyons, PA
01.2024 - 03.2024
- Operated machinery for battery production, ensuring adherence to safety protocols and quality standards.
- Monitored equipment performance, identifying and resolving issues to maintain production efficiency.
- Collaborated with team members to streamline processes and improve workflow efficiency in manufacturing operations.
- Conducted routine maintenance on machines, minimizing downtime and enhancing operational reliability.
- Complied with company and OSHA safety rules and regulations.
Warehouse Forklift Operator
Tyson Foods
Pottsville, PA
01.2023 - 08.2023
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections and maintenance of forklifts to ensure operational safety.
- Loaded and unloaded trucks, ensuring proper handling of products to minimize damage.
- Assisted in inventory management by organizing stock and maintaining accurate counts.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Warehouse Forklift Operator
Lowes Distribution Center
Pottsville, PA
01.2023 - 07.2023
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Warehouse Forklift Operator
Wegman's Distribution Center
Pottsville, PA
03.2020 - 09.2020
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Maintained clean and organized work area to adhere to safety standards.
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
Machine Operator/Shipping Material Handler
The Hershey Company
Hazleton, PA
06.2019 - 01.2020
- Monitored equipment performance, identifying and resolving issues to minimize downtime.
- Conducted routine maintenance on machines, enhancing operational reliability and safety.
- Operated automated machinery to ensure efficient production flow and quality standards.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Production Worker
Jeld-Wen Windows & Doors
Pottsville, PA
05.2017 - 10.2017
- Operated machinery to manufacture high-quality window and door products efficiently.
- Ensured adherence to safety protocols, promoting a secure work environment for all team members.
- Collaborated with team members to streamline assembly processes, reducing production time.
- Conducted quality inspections of finished products to maintain company standards and customer satisfaction.
Machine Operator
Guilford Mills
Pine Grove, PA
03.2016 - 11.2016
- Implemented process improvements that reduced waste and optimized resource utilization during production runs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Assisted in inventory management, ensuring adequate supply levels for uninterrupted production schedules.
- Documented operational logs accurately, tracking machine performance data for continuous improvement initiatives.
Direct Care Worker
The Redco Group
Pottsville, PA
02.2015 - 03.2016
- Provided compassionate support to individuals with diverse needs, enhancing their daily living skills.
- Assisted in developing personalized care plans, ensuring alignment with clients' goals and preferences.
- Monitored clients' emotional and physical well-being, reporting changes to healthcare professionals promptly.
- Implemented therapeutic activities to promote engagement and improve social interactions among clients.
Machine Operator
IWCO Direct
Hamburg, PA
08.2014 - 02.2015
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Education
High School Diploma -
Kutztown Area Senior High School
Kutztown, PA06-2014
Skills
- Machinery operation
- Attention to detail
- Workplace safety
- Problem-solving
- Assembly and production
- Equipment operation
- Power and hand tools
- Forklift operation
- Loading and unloading
- Team collaboration
Timeline
Server/ Waitress
Logan's Roadhouse Restaurant
03.2024 - Current
Machine Operator
East Penn Manufacturing Co
01.2024 - 03.2024
Warehouse Forklift Operator
Tyson Foods
01.2023 - 08.2023
Warehouse Forklift Operator
Lowes Distribution Center
01.2023 - 07.2023
Warehouse Forklift Operator
Wegman's Distribution Center
03.2020 - 09.2020
Machine Operator/Shipping Material Handler
The Hershey Company
06.2019 - 01.2020
Production Worker
Jeld-Wen Windows & Doors
05.2017 - 10.2017
Machine Operator
Guilford Mills
03.2016 - 11.2016
Direct Care Worker
The Redco Group
02.2015 - 03.2016
Machine Operator
IWCO Direct
08.2014 - 02.2015
High School Diploma -
Kutztown Area Senior High School