Kayla Snyder
Manheim
Summary
Dynamic professional with a proven track record at Tomato Pie Cafe, adept in espresso preparation and relationship building. Excelled in creating positive customer experiences, even under pressure, by efficiently managing high-volume orders and maintaining professional demeanor and organization. Demonstrated quick learning and adaptability in diverse roles, enhancing customer satisfaction and operational efficiency. Reliable individual excited to take initiative and provide excellent work. Has a desire to learn the ropes of effective leadership built on the foundation of integrity and character.
Overview
7
7
years of professional experience
Work History
Host/Barista
Tomato Pie Cafe
09.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote a welcoming, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
- Controlled line and crowd with quick, efficient service.
- Trained new employees in one-on-one scenarios.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Only serve a drink that you would be happy to receive
Deli Clerk
The Reihl Cheese Shop
07.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased deli sales by creating attractive displays and promoting special items.
- Reduced food waste by closely monitoring inventory levels and rotating products as needed.
Sales Associate
Smith's Candies
06.2017 - 09.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted customers in their product purchases by weighing and bagging the candy they want
- Receiving cash and giving exact change
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Learned how to care for each customer like they were the only one you would wait on that day
Deli Clerk
Yoder's Custom Cuts And Grill
11.2019 - 09.2020
- Organized deli/meat case to maintain visual appeal, engage customers and promote specific merchandise.
- Helped to train in new employees in product display, food production and assembly at the grill, and general knowledge of the work needing to be done.
- Engaged with customers to effectively build rapport and lasting relationships.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Effectively prepared food orders at the grill and instructed others on how we could accomplish orders.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
Housekeeper
Swiss Woods Bed And Breakfast
09.2017 - 10.2019
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Baked, did minor breakfast food prep, served drinks to guests at breakfast.
- Kept main areas dusted, swept, and organized for maximum guest comfort.
- Often multitasking to ensure laundry gets done, rooms are clean and ready to be used, aware if guest are expected to arrive, and answering phone calls.
- Create a welcoming and inviting environment for guests by greeting them with friendliness and warmth.
Education
New Haven Mennonite School
Lititz, PAHigh School Diploma -
Schaefferstown Mennonite High School
Schaefferstown, PA05.2019
Skills
- Sales
- Stocking and Replenishing
- Quick Learner
- Able to adapt well to new environments
- Relationship building
- Friendly and outgoing
- Espresso preparation
- Conflict Mediation
I served with the non-profit YWAM for one year. 2020-2021
YWAM or Youth With A Mission is a non-profit Christian organization focused on sending young people out to do missions. I did one school at the location in Orlando, FL. Almost immediately after I did my second school with them focused on helping you to be a leader.
Timeline
Deli Clerk
The Reihl Cheese Shop
07.2023 - 03.2024
Host/Barista
Tomato Pie Cafe
09.2021 - Current
Deli Clerk
Yoder's Custom Cuts And Grill
11.2019 - 09.2020
Housekeeper
Swiss Woods Bed And Breakfast
09.2017 - 10.2019
Sales Associate
Smith's Candies
06.2017 - 09.2022
New Haven Mennonite School
High School Diploma -
Schaefferstown Mennonite High School
Similar Profiles
Meredith WestMeredith West
Server at Conch CafeServer at Conch Cafe
Victoria WolstenholmeVictoria Wolstenholme
Pizza Shop Assistant at Gaeta's Tomato PiePizza Shop Assistant at Gaeta's Tomato Pie
Chelsea JamesChelsea James
Food Attendant at The Ripe Tomato CafeFood Attendant at The Ripe Tomato Cafe