Kayla Winters
Allegheny County Emergency Services
PITTSBURGH
8
years of professional experience
Looking for a fulfilling position utilizing my past, present, work and educational experiences.
Work History
911 Dispatcher
2 Years 11 Months- Coordinated emergency response efforts by efficiently prioritizing calls and dispatching appropriate units.
- Monitored multiple communication channels, ensuring accurate information flow to first responders.
- Utilized computer-aided dispatch (CAD) systems to log incidents and track response times effectively.
Server
6 Years 4 Months- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately and efficiently using Point of Sale system.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Trained new team members on menu items and service procedures.
Legal Assistant
2 Years- Drafted legal documents, including motions and briefs, ensuring compliance with court procedures.
- Conducted comprehensive legal research to support case preparation and strategy development.
- Coordinated communication between attorneys and clients, facilitating efficient information exchange.
- Managed case files and documentation, enhancing organization and retrieval processes for legal teams.
Victim Court Advocate
1 Year 4 Months- Provided emotional support and guidance to victims throughout legal processes.
- Coordinated communication between victims and legal representatives, ensuring clarity and understanding.
- Assisted in the preparation of victim impact statements for court proceedings.
- Educated victims about their rights and available resources within the judicial system.
Education
Bachelor of Science - Forensic Science
Paralegal Certification - Paralegal Studies
Associate of Science - Criminal Justice
Skills
Works Well Under Pressure
Active listening
Critical thinking
Computer skills
Multi tasking
Timeline
911 Dispatcher
Allegheny County Emergency Services
09.2023 - CurrentRead More
Legal Assistant
Office Of Attorney General
06.2021 - 06.2023Read More
Victim Court Advocate
District Attorney Office
01.2020 - 05.2021Read More
Server
Primanti Brothers
04.2018 - 08.2024Read More
California University of Pennsylvania
Bachelor of Science from Forensic Science
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Community College of Allegheny County
Paralegal Certification from Paralegal Studies
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Community College of Allegheny County
Associate of Science from Criminal Justice
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