Kaylah Garland
Waynesburg,PA
Summary
With a diverse range of experiences in various fields, my passion lies in working with animals. I initially pursued Pre-Veterinary Medicine at California University of Pennsylvania but decided to switch to Vet Tech during my last semester. While at California University, I gained valuable knowledge on animal health care and cleanliness through the role on kennel duty for a semester. After transferring to Waynesburg University, I further expanded my skill set by changing my major to Professional Studies. This change provided me with a solid background in Science, Marketing, and Business.
Overview
4
4
years of professional experience
Work History
Undergraduate Library Assistant
Waynesburg University
08.2023 - 12.2023
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Monitored library environments to maintain safe, hazard-free settings.
- Maintained secure environment by monitoring visitors at front desk.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
Social Worker Assistant
California University of Pennsylvania
01.2022 - 04.2022
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Covid- People Counter
PA STATE SYSTEM OF HIGHER EDUCATION
08.2021 - 10.2021
- Job- Count the amount of people on each section of the gym and update the online capacity charts
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Identified issues and developed solutions to improve quality control.
- Enforced rules and held customers accountable for not following gym regulations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Sale Associate/Cashier
Dollar Tree Stores Inc.
12.2020 - 01.2021
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Children Safety Advisor
Titanium Athletics
08.2019 - 11.2020
- Watch all children to make sure that everyone is being safe.
- Sanitizing equipment constantly
- People Skills
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Maintained compliance with relevant safety regulations and protocols.
- Recognized, documented, and advised on removal of hazards.
- Responded to any emergencies as instructed and with utmost efficiency.
Education
Bachelor's Degree - Professional Studies (Online Schooling)
Waynesburg University
Waynesburg, PA08-2025
Bachelor's Degree - Veterinary Technology
California University of Pennsylvania
California, PA05.2023
High school diploma or equivalent - undefined
Susquehannock High School
Glen Rock, PA05.2020
Skills
- Great Communication Skills
- Works Well in a team setting
- Always positive/optimistic with situations
- Willing to learn new skills
- Mail distribution
- Schedule and calendar management
- Computer skills
- Time management
- Facility cleaning
- Continuous improvement
- Active listening
- Adaptability
Timeline
Undergraduate Library Assistant
Waynesburg University
08.2023 - 12.2023
Social Worker Assistant
California University of Pennsylvania
01.2022 - 04.2022
Covid- People Counter
PA STATE SYSTEM OF HIGHER EDUCATION
08.2021 - 10.2021
Sale Associate/Cashier
Dollar Tree Stores Inc.
12.2020 - 01.2021
Children Safety Advisor
Titanium Athletics
08.2019 - 11.2020
Bachelor's Degree - Veterinary Technology
California University of Pennsylvania
High school diploma or equivalent - undefined
Susquehannock High School
Bachelor's Degree - Professional Studies (Online Schooling)
Waynesburg University
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