Kaylee Will
Mt Pleasant Mills
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Lowes Home Improvment
04.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized product displays to promote sales and facilitate easy access for customers.
- Collaborated with team members to optimize stock levels and ensure availability of popular items.
- Educated customers on promotions and loyalty programs, fostering customer engagement and retention.
- Participated in inventory management tasks, supporting accurate stock counts and replenishment efforts.
- Answered questions about store policies and addressed customer concerns.
Cashier/Sales Associate
Community Aid Thrift Store
04.2022 - 08.2022
- Provided friendly and helpful customer service in a fast-paced, community-focused environment
- Assisted in sorting, pricing, and restocking donated items, ensuring merchandise was clean and well-displayed
- Maintained a tidy checkout area and helped with store organization and cleanliness
- Promoted store sales and donation programs to customers, supporting the store’s nonprofit mission
Kitchen Helper
Cruisers Cafe
05.2018 - 04.2022
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Maintained a clean and orderly environment
- Took orders on the phone and in person
- Operated commercial dishwashing equipment efficiently to maintain cleanliness standards.
- Sorted and organized dishware and utensils for optimal workflow during peak hours.
- Assisted kitchen staff by promptly cleaning and returning dishes to service areas.
- Adapted to varying workloads, demonstrating flexibility in fast-paced kitchen environment.
Education
General High School Curriculum -
Midd-West High School
Middleburg, PA05.2022
Bachelor of Arts - Graphic And Digital Design
Shippensburg University of Pennsylvania
Shippensburg, PA07-2026
Skills
- Food service
- Computer literacy
- Product knowledge
- Communication skills
- English
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Customer assistance
Timeline
Retail Sales Associate
Lowes Home Improvment
04.2025 - Current
Cashier/Sales Associate
Community Aid Thrift Store
04.2022 - 08.2022
Kitchen Helper
Cruisers Cafe
05.2018 - 04.2022
General High School Curriculum -
Midd-West High School
Bachelor of Arts - Graphic And Digital Design
Shippensburg University of Pennsylvania