Kaylee Zimmerman
Langhorne
Summary
I am excited to apply for the creative arts therapy internship at the Children's Hospital of Philadelphia. As a Junior in music therapy at Slippery Rock University, I am eager to apply my academic knowledge in a hands-on clinical setting. My coursework as well as my clinical experiences have equipped me with skills in session planing, documentation, problem solving, compassion, as well as many other skills.
I admire CHOP’s commitment to helping their children and would love the opportunity to contribute while learning from/with your team.
Within my professional career I have been a hospitality worker, ready to excel in fast-paced environments. I have a proven track record in ensuring exceptional customer service and satisfaction. As well as a strong focus on teamwork and adaptability, consistently meeting changing needs. I am skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
The Inn at Barley Sheaf Farm
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Private Lesson Teacher
N/A
05.2024 - Current
- Promoted creativity and self-expression through various artistic mediums within the private lesson setting.
- Maintained detailed records of each student''s progress over time, allowing for targeted instruction aimed at overcoming specific areas of difficulty.
- Established a positive environment that fostered open dialogue and collaboration among students.
- Continuously adapted lessons based on ongoing assessments of student needs, fostering optimal growth and development for each learner.
Babysitter
N/A
02.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Preschool Teacher's Assistant
Kiddie Academy
05.2024 - 08.2024
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Took part in professional development workshops to boost skills.
Preschool Teacher's Assistant
Steeple Kids Pre-School and Child Care Center
05.2023 - 08.2023
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Enforced rules and instructions to maintain discipline.
- Collaborated with instructors to develop engaging lesson plans.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Server
Bensalem Country Club
12.2021 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep the country club's kitchen and servers area working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Arts - Music Therapy
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2026
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Relationship management
- Shift management
Accomplishments
In my time as a music therapy student at Slippery Rock University, I have been provided with many opportunities to get experience within the field. So far, I have had five clinical placements and I still have two more placements to go. I have worked with a wide variety of clients and I have done my best to succeed in all of my placements. I have worked with adolescents all the way up through older adults in 1:1 as well as group settings. I have also been fortunate enough to have experience with telehealth, my on school clinic, as well as an assisted living facility.
Timeline
Server
The Inn at Barley Sheaf Farm
05.2024 - Current
Private Lesson Teacher
N/A
05.2024 - Current
Preschool Teacher's Assistant
Kiddie Academy
05.2024 - 08.2024
Preschool Teacher's Assistant
Steeple Kids Pre-School and Child Care Center
05.2023 - 08.2023
Server
Bensalem Country Club
12.2021 - 08.2023
Babysitter
N/A
02.2020 - Current
Bachelor of Arts - Music Therapy
Slippery Rock University of Pennsylvania
Similar Profiles
Courtney RolonCourtney Rolon
Caterer at Barley Sheaf InnCaterer at Barley Sheaf Inn
Dennis LearnerDennis Learner
PROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEKPROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEK
Alejandra Andrea EckhardtAlejandra Andrea Eckhardt
Waitress at The Golden SheafWaitress at The Golden Sheaf