Kayleigh Haugh
Tarentum,Pa
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2023 - Current
- Supervised barista team to ensure high-quality beverage preparation and customer service.
- Trained new employees on operational procedures and customer engagement techniques.
- Implemented efficiency improvements in daily operations, enhancing workflow and productivity.
- Addressed customer concerns efficiently to ensure satisfaction.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Resolved customer issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
STNA
Edinboro Manor
11.2021 - 01.2023
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean and safe environments by following infection control protocols.
- Documented care provided in resident charts consistently and accurately.
- Collaborated with team members to develop personalized care plans for residents.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Bachelor In Medical Laboratory Science - Biomedical Chemistry
Arizona State University
Timeline
Shift Supervisor
Starbucks
03.2023 - Current
STNA
Edinboro Manor
11.2021 - 01.2023
Bachelor In Medical Laboratory Science - Biomedical Chemistry
Arizona State University