Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kayliana McNeal

Harrisburg

Summary

Dynamic and dedicated professional with a strong background in customer service from IHOP. Proven ability to enhance team collaboration and problem resolution, ensuring a positive dining experience. Skilled in time management and safety compliance, consistently maintaining high standards while efficiently processing payments and assisting colleagues during peak hours.

Overview

3
3
years of professional experience

Work History

Server

IHOP
Harrisburg
05.2023 - Current
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Processed payments accurately using cash registers or POS systems.

Crew Member

Moes Southwestern Grill
Harrisburg
06.2022 - 05.2023
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Carpentry

Dauphin County Technical School
Harrisburg, PA
06-2026

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Time management
  • Project management
  • Safety compliance
  • Blueprint interpretation
  • Problem resolution

Affiliations

Susquehanna Township Midget Football Association

  • cheerleading Assistant coach 2022-2023

Dauphin County Technical School

  • Honor roll 2022-Present

Accomplishments

Dauphin County Technical School Skills USA

  • Carpentry competition 2023-2024

Dauphin County Technical School

  • The backbone of Arena wars 2024
  • Arena wars champion 2025

Timeline

Server

IHOP
05.2023 - Current

Crew Member

Moes Southwestern Grill
06.2022 - 05.2023

Carpentry

Dauphin County Technical School

Similar Profiles

CREATE PROFILE
Kayliana McNeal