Kaylyn Loomis

Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Responded efficiently to guest inquiries and complaints in a professional manner.

Handled money transactions accurately while following company procedures for handling cash payments.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Ensured that each guest was served courteously, quickly, and efficiently.

Upheld high standards of sanitation in accordance with health department regulations.

Maintained records of transactions made during shift as required by law or company policy.

Took orders from customers accurately and in a timely manner.

Delivered food orders promptly and courteously.

Assisted in training new servers.

Communicated effectively with kitchen staff regarding customer allergies or special requests.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Provided exceptional service to high volume of daily customers.

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Served food and beverages to patrons and immediately remedied issues with orders.

As a scheduler, I was responsible for coordinating client care schedules, assigning staff based on availability and client POC, and ensuring all shifts are properly covered. Coordinate and manage daily, weekly, and monthly schedules for caregivers and clients. Maintain accurate records of staff availability and client needs. Communicated regularly with caregivers to confirm shifts, and address conflicts or changes. Respond promptly to last-minute callouts and staffing emergencies with creative problem-solving. Built strong relationships with caregivers to foster trust, reliability, and team morale. Collaborated with the operations team to support onboarding, training schedules, and ongoing coverage. Ensured compliance with agency policies, state regulations, and client service agreements. Used scheduling software (such as HHA) to manage shifts and track attendance. Effectively maximized monthly authorization hours for 250 clients across multiple insurance providers, navigating complex and variable coverage requirements to ensure optimal utilization and compliance. Actively managed client and caregiver waitlists using Excel, ensuring timely updates and efficient matching to support seamless care coordination.

As a QA Technician at First Quality, I was held responsible for investigating, inspecting, and testing potential defective products that were put on hold. Followed GMP, FDA, and ISO regulations, became familiar with formal quality systems, operated in a fast-paced environment, correctly performed and understood quality testing requirements, and maintained cleanliness within the laboratory, warehouses, and office. Communicating and working alongside several departments within the company, each and every shift. Allowing me to complete and close out investigations in a timely manner. I made decisions on the product disposition, utilizing the proper quality testing standards. I also wrote detailed summaries and submitted my reports to each appropriate department for approval.