Kazmere Banks
King of Prussia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player who works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
HUGO BOSS
09.2021 - 07.2023
- Provide customer feedback to management and identify areas of improvement for products and services.
- Deliver excellent customer service by responding to requests, assisting with product selection, and handling ordering functions.
- Collaborate with management and other staff members to develop strategies to increase sales and amount of units sold per transaction.
- Manage and maintain visual displays in order to provide a clean and healthy environment for customers to shop.
Occupational Therapist Intern
Premier Physical Therapy And Sports Rehab
06.2022 - 07.2022
- Assisted in performing evaluations and assessments to recommend best treatment for patients.
- Consulted with appointed staff to implement best methods to achieve therapy goals.
- Maintained confidentiality of sensitive personal information
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Customer Service Associate
NORDSTROM
08.2019 - 03.2020
- Fostered connections with customers to establish relationships and maintain strong sales.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared weekly reports for manager to ensure department merchandise reflected consumer need.
- Manages inventory by rotating stock, restocking the sales floor to maintain product availability and company standard.
Education
Bachelor of Science - Exercise Science
West Chester University of Pennsylvania
West Chester, PA05.2022
Skills
- Inbound and Outbound Calling
- Exceptional Communication Skills
- Keen Ability to Problem Solve
- Performance Driven
- Detail Oriented
- Customer Retention Strategies
Certification
Adult and Pediatric First Aid/CPR/AED
Timeline
Occupational Therapist Intern
Premier Physical Therapy And Sports Rehab
06.2022 - 07.2022
Customer Service Associate
HUGO BOSS
09.2021 - 07.2023
Customer Service Associate
NORDSTROM
08.2019 - 03.2020
Bachelor of Science - Exercise Science
West Chester University of Pennsylvania
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