Keelia Beckwith
Philadelphia
Summary
Customer service professional with extensive experience at Dunkin' Donuts Franchising, specializing in cash handling and sanitation compliance. Demonstrated ability to deliver exceptional service while maintaining a clean and organized environment. Strong attention to detail and commitment to operational excellence drive consistent customer satisfaction.
Overview
9
9
years of professional experience
Work History
Customer Service
Dunkin' Donuts Franchising
Philadelphia
09.2023 - Current
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Maintained current knowledge of store promotions to highlight sales to customers.
General Assistant
Philadelphia Cannons Professional Basketball Org
Philadelphia
04.2016 - 08.2022
- Assisted with day-to-day operations and handled business management, staffing sales and customer service.
- Performed facility inspections, noted maintenance issues and coordinated repairs.
- Copied, sorted and filed records of office activities and business transactions.
- Answered telephones, directed calls, and took messages.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Stocked supplies such as soap, toilet paper and paper towels.
Education
Associate of Arts - Liberal Arts
Community College of Philadelphia
Philadelphia, PA07-2029
High School Diploma -
Murrell Dobbins CTE High School
Philadelphia, PA06-2025
Skills
- Customer service excellence
- Cash handling
- Housekeeping
- Attention to detail
- Sweeping and mopping
- Cleaning and sanitizing
- Sanitation practices
- Bloodborne pathogens
Timeline
Customer Service
Dunkin' Donuts Franchising
09.2023 - Current
General Assistant
Philadelphia Cannons Professional Basketball Org
04.2016 - 08.2022
Associate of Arts - Liberal Arts
Community College of Philadelphia
High School Diploma -
Murrell Dobbins CTE High School
Similar Profiles
Harrison SmithHarrison Smith
Shift Leader/Assistant Manager at Dunkin' Donuts FranchisingShift Leader/Assistant Manager at Dunkin' Donuts Franchising
Analisa SelzerAnalisa Selzer
Team Member at Dunkin' Donuts FranchisingTeam Member at Dunkin' Donuts Franchising
Jordan HikesJordan Hikes
Crew Member at Dunkin' Donuts FranchisingCrew Member at Dunkin' Donuts Franchising
Isabella MurrayIsabella Murray
Assistant General Manager at Dunkin' Donuts FranchisingAssistant General Manager at Dunkin' Donuts Franchising
ERNESTINE HOWARDERNESTINE HOWARD
Pharmacy Technician / Cashier at Rite Aid PharmacyPharmacy Technician / Cashier at Rite Aid Pharmacy