Summary

Overview

Work History

Education

Skills

Timeline

Keely Wagner

Pottstown

Summary

Dependable Server and Bartender providing fast, high-quality customer service to guests in hospitality settings.

Overview

years of professional experience

Work History

Bartender

Big Phils Bar and Grill

08.2024 - Current

Prepare and serve alcoholic and non-alcoholic beverages to customers
Interact with guests in a friendly and professional manner
Adhered to state laws regarding alcoholic beverage services and customer regulations, checking identification as needed.
Keep bar presentable organized, and well-stocked to meet customer needs.
Perform tasks in computer systems necessary to run the restaurant, such as the Toast POS system.

Front Counter/Server

Ice House Steaks and Pizza

06.2023 - Current

Take phone and walk-in orders
Serve food and beverages with focused attention to customer needs.
Greet and help customers with any questions.
Ensure that all food orders are served quickly, while minimizing any errors or complaints.
Go through dining room supplies, including linens and wrapped silverware, replenishing any that are running low.

Server Assistant

Big Phil's Bar and Grill

02.2022 - 08.2024

Maintained kitchen productivity by ensuring that dishes were prepared and served on time and according to customer specifications.
Delivered food to tables, ensuring that each customer received the correct order.
Bussed and set tables for customers, adhering to established preparation procedures
Kept track of the dining room's inventory and replenished it as needed.

Sales Associate

Five Below

10.2021 - 02.2022

Watched self-checkout systems and offered any assistance or intervention as needed.
Helped customers by guiding them and answering their questions.
Labeled items with accurate prices.
Kept a well-stocked and organized sales floor and checkout area.

Cashier

McDonald's

11.2019 - 10.2021

Took walk in and drive-thru orders from customers.
Double-checked orders for accuracy and bagged meals for transport.
Organized and replenished supplies at food stations.