Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keely Wagner

Stowe,PA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Big Phil's Bar and Grill
08.2024 - Current

- Provided excellent service and crafted high-quality cocktails.

-Educated customers on drink options, making personalized recommendations if needed.

-Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

-Opened and closed the bar according to established procedures, ensuring preparedness for each shift.

-Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Ice House Steaks & Pizza
06.2023 - 08.2024

-Served food and beverages quickly with focused attention to customer wants and needs.

-Worked with POS system to place orders and manage bills.

-Coordinated with kitchen staff to ensure timely delivery of orders.

-Managed inventory of dining supplies to prevent shortages during service.

Expeditor

Big Phil's Bar and Grill
03.2022 - 08.2024

- Delivered food orders quickly and with attention to accuracy and satisfaction.

- Utilized strong multitasking abilities to manage multiple responsibilities, ensuring a smooth flow of service during peak meal hours.

-Enhanced customer dining experience by effectively clearing tables and resetting them for new guests.

-Assisted in training new expeditors, improving team efficiency and service quality.

Hostess

Smokey Bones Bar & Fire Grill
08.2023 - 12.2023

- Promptly greeted guests upon arrival and seated them at appropriate tables.

-Took reservations and to-go orders by phone, answered customer questions, and informed guests of accurate wait times.

-Supported servers and bussers with keeping dining area ready for service.

Sales Associate

Five Below
10.2021 - 03.2022

-Helped customers complete purchases, locate items, and join reward programs.

-Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Science - Hospitality And Tourism Management

Montgomery County Community College
Blue Bell, PA
01-2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking
  • Clear and effective communication
  • Use of point of sales systems such as Toast
  • Menu memorization

Certification

  • Responsible Alcohol Management Program Certification, Pennsylvania Liquor Control Board- 2024

Timeline

Bartender

Big Phil's Bar and Grill
08.2024 - Current

Hostess

Smokey Bones Bar & Fire Grill
08.2023 - 12.2023

Server

Ice House Steaks & Pizza
06.2023 - 08.2024

Expeditor

Big Phil's Bar and Grill
03.2022 - 08.2024

Sales Associate

Five Below
10.2021 - 03.2022

Associate of Science - Hospitality And Tourism Management

Montgomery County Community College
Keely Wagner