Keely Wagner
Stowe
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Big Phil's Bar and Grill
08.2024 - Current
- Provided excellent service and crafted high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Opened and closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed the proper alcohol awareness procedures.
Server
Ice House Steaks & Pizza
06.2023 - 08.2024
- Served food and beverages quickly, with focused attention to customer wants and needs.
- Utilized the POS system to place orders and manage bills.
- Coordinated with kitchen staff to ensure timely delivery of orders.
- Managed inventory of dining supplies to prevent shortages during service.
Expeditor
Big Phil's Bar and Grill
03.2022 - 08.2024
- Delivered food orders quickly and with attention to accuracy and satisfaction.
- Enhanced customer dining experience by effectively clearing tables and resetting them for new guests.
- Assisted in training new expeditors, improving team efficiency, and service quality.
Hostess
Smokey Bones Bar & Fire Grill
08.2023 - 12.2023
- Promptly greeted guests upon arrival and seated them at appropriate tables.
- Took reservations and to-go orders by phone, answered customer questions, and informed guests of accurate wait times.
Sales Associate
Five Below
Pottstown
10.2021 - 03.2022
- Assisted customers in completing purchases, locating items, and joining reward programs.
- Restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Hospitality And Tourism Management
Montgomery County Community College
Blue Bell, PA01-2026
Skills
- Customer service
- Team collaboration
- Multitasking
- Clear and effective communication
- Use of point-of-sale systems such as Toast
- Menu memorization
Certification
Responsible Alcohol Management Certification, Pennsylvania Liquor Control Board- 2024
Timeline
Bartender
Big Phil's Bar and Grill
08.2024 - Current
Hostess
Smokey Bones Bar & Fire Grill
08.2023 - 12.2023
Server
Ice House Steaks & Pizza
06.2023 - 08.2024
Expeditor
Big Phil's Bar and Grill
03.2022 - 08.2024
Sales Associate
Five Below
10.2021 - 03.2022
Associate of Science - Hospitality And Tourism Management
Montgomery County Community College