Keena Pettiford
South Park,PA
Summary
Diligent Phlebotomist with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Allegheny Health Network
05.2025 - 05.2025
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- I completed my four day externship working in the lab at Canonsburg Hospital. I observed the experienced phlebotomist for four hours my first day of externship and the last four hours I was observed performing the procedures with all assigned patients. Performing over 100 venipuncture and capillary puncture. Also using the straight needle or butterfly needle. Collecting blood samples using the different culture tubes.
Direct Support Professional
Pathways of Southwestern Pennsylvania
02.2021 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Notary Signing Agent
Pettiford Administrative and Notary Services LLC
10.2021 - Current
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
Enrollment Specialist
IDEMIA Identity & Security, N.A
05.2021 - 01.2022
- Enrollment of TSA Precheck. Finger printing and facial recognition. Processing agent.
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Streamlined the enrollment process for increased efficiency and enhanced user experience.
Education
Phlebotomist - Phlebotomy
The Phlebotomy Learning Center
Pittsburgh, PA04.2025
Diploma - Entrepreneurship in Business
Own our Own Business Academy
Homewood, PA04.2022
Signing Agent - Notary
Pennsylvania Association of Notaries
Pittsburgh, PA10.2021
High school diploma or GED - undefined
South Park High School
South Park Township, PA06.2008
Skills
- Phlebotomy order of draw
- Proficient in venipuncture techniques
- Sample collection expertise
- Proficient in butterfly needle technique
- Understanding of HIPAA compliance requirements
- Ensuring confidentiality in patient care
- Skilled in venipuncture
- Patient-centered care coordination
- Specimen collection expertise
Certification
- Diploma in Phlebotomy Technician
- April 2025 to Present
- Diploma of Entrepreneurship
- April 2022 to Present
- Entrepreneurship Academy
- Certified Notary Public
- November 2021 to November 2026
Timeline
Phlebotomist
Allegheny Health Network
05.2025 - 05.2025
Notary Signing Agent
Pettiford Administrative and Notary Services LLC
10.2021 - Current
Enrollment Specialist
IDEMIA Identity & Security, N.A
05.2021 - 01.2022
Direct Support Professional
Pathways of Southwestern Pennsylvania
02.2021 - Current
Diploma - Entrepreneurship in Business
Own our Own Business Academy
Signing Agent - Notary
Pennsylvania Association of Notaries
High school diploma or GED - undefined
South Park High School
Phlebotomist - Phlebotomy
The Phlebotomy Learning Center
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