Keinnia Jenkins
Philadelphia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
Work History
Home Health Aide
Aging With Comfort
Philadelphia
02.2025 - Current
- Provided personalized care to patients in their homes.
- Assisted with daily living activities and personal hygiene.
- Monitored patient health and reported changes to healthcare team.
- Administered medications as prescribed by healthcare professionals.
- Communicated effectively with patients and their families regarding care plans.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
Home Health Aide
Aveanna
Philadelphia
01.2023 - 01.2026
- Provided personalized care to patients in their homes.
- Assisted with daily living activities and personal hygiene.
- Monitored patient health and reported changes to healthcare team.
- Administered medications as prescribed by healthcare professionals.
- Supported patients with mobility and physical exercises.
- Communicated effectively with patients and their families regarding care plans.
- Maintained accurate patient records and documentation.
Mail Sorter
Pitney Bowes
Levittown
06.2019 - 11.2022
- Sorted incoming mail by size and type for efficient processing.
- Operated mail processing equipment to ensure smooth workflow.
- Collaborated with team members to maintain organized workstations.
- Trained new employees on sorting procedures and safety protocols.
- Inspected mail for proper labeling and packaging standards.
- Monitored equipment performance and reported malfunctions promptly.
- Managed inventory of supplies needed for mail sorting tasks.
- Assisted in implementing process improvements for sorting efficiency.
Pharmacy Technician
Rite Aide Pharmacy
Philadelphia
07.2015 - 06.2019
- Processed prescriptions accurately for diverse customer needs.
- Managed inventory levels to ensure medication availability.
- Assisted pharmacists in preparing and dispensing medications.
- Operated pharmacy software for prescription management and billing.
- Maintained cleanliness and organization of work area daily.
- Provided exceptional customer service during prescription pickups.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Salad and sandwich maker
Au Bon Pain
Philadelphia
06.2013 - 07.2015
- Prepared a variety of fresh sandwiches using high-quality ingredients.
- Maintained cleanliness and organization of workstations and food prep areas.
- Assisted customers with menu selections and provided recommendations.
- Operated kitchen equipment safely and efficiently to ensure food quality.
- Collaborated with team members to manage peak service times effectively.
- Followed food safety guidelines to ensure compliance with health regulations.
- Stocked inventory and replenished supplies to support daily operations.
- Trained new employees on sandwich preparation and customer service standards.
- Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
- Completed opening, closing, and shift change tasks by following company guidelines.
Cashier
Wendy's
Royersford
03.2010 - 07.2011
- Processed customer transactions efficiently at a fast-paced restaurant.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the dining area and workstations.
- Handled cash, credit, and food stamp transactions accurately.
- Collaborated with team members to ensure timely service delivery.
- Followed food safety and sanitation guidelines during daily operations.
- Trained new cashiers on point-of-sale systems and customer service standards.
Education
High School Diploma -
Spring-ford
Royersford, PA06-2012
Master of Science - Psychology
University of Phoenix
Tempe, AZSkills
- Prioritization and scheduling
- Safety procedures
- Customer service
- Communication skills
- Equipment operation
- Attention to detail
Timeline
Home Health Aide
Aging With Comfort
02.2025 - Current
Home Health Aide
Aveanna
01.2023 - 01.2026
Mail Sorter
Pitney Bowes
06.2019 - 11.2022
Pharmacy Technician
Rite Aide Pharmacy
07.2015 - 06.2019
Salad and sandwich maker
Au Bon Pain
06.2013 - 07.2015
Cashier
Wendy's
03.2010 - 07.2011
High School Diploma -
Spring-ford
Master of Science - Psychology
University of Phoenix