KEIRA SIKORA
East Greenville
Summary
Customer Service Associate with 3+ years of experience in fast-paced environments, demonstrating strong time management, teamwork, and communication skills. Maintains high standards of cleanliness, organization, and accuracy while completing tasks efficiently. Experienced in following procedures, handling responsibilities with attention to detail, and supporting smooth daily operations. Seeking to transition into a role that values precision, consistency, and a strong focus on safety and quality.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Associate
Wawa
Hereford
04.2023 - 02.2026
- Led deli operations, coordinating food prep and inventory to improve service consistency and reduce waste.
- Managed beverage station and restocked supplies to maintain continuous service during peak shifts.
- Operated cash register handling transactions accurately while resolving customer issues to boost satisfaction.
- Performed cleaning tasks to uphold health standards.
- Trained new associates on procedures accelerating their productivity and service readiness.
Crewmember
Dunkin
Quakertown
02.2021 - 07.2022
- Served customers at counter and drive-through while processing cash and card transactions accurately, resolving order issues quickly and maintaining high customer satisfaction.
- Prepared and assembled food and beverage items to quality standards, maintaining consistent portioning and reducing waste through careful handling.
- Performed closing tasks and cleaned restaurant areas to health standards, ensuring readiness for next shift and reducing sanitation incidents.
Education
High School Diploma -
Upper Perkiomen High School
Pennsburg, PASkills
- Attention to Detail
- Team Collaboration
- Safety Awareness
- Adaptability
- Time Management
- Problem Solving
Timeline
Customer Service Associate
Wawa
04.2023 - 02.2026
Crewmember
Dunkin
02.2021 - 07.2022
High School Diploma -
Upper Perkiomen High School