Keith Thompson
Petersburg
Summary
I’d like to apply for the locksmith job that currently being offered. I feel it would be a good fit for me. I have many years of experience in customer service, diagnostics and repairs. I am currently apprenticing with another locksmith to learn and become
more efficient in this field.
Overview
2027
2027
years of professional experience
6
6
years of post-secondary education
Work History
Service Technician
Mike’s Video
State College
11.1998 - Current
- Diagnosis and repair of appliances including refrigerators, ranges and stoves (both gas and electric), dishwashers, washers and dryers, AC units, microwaves, and other small appliances.
- Installation and removal of all appliances
- Installation of home entertainment hardware.
- Collaborated with team members to address complex technical issues.
- Trained new technicians on repair processes and customer interaction techniques.
- Operated diagnostic tools to identify problems in the devices effectively.
- Maintained accurate records of service calls, repairs, and parts used.
- Performed onsite repair of equipment at customer locations.
- Reference parts diagrams to locate proper replacement parts for all different manufacturers.
- Maintained company vehicle
- Maintained inventory of parts and tools for efficient operations.
Apprentice
Abel
- Supported team members by preparing materials and tools for various tasks.
- Pulling cores and repinning locks.
Education
Refrigeration - HVAC/Refrigeration Repair
CPI
Pleasant Gap , Pa 01.2000 - 12.2000
High School Diploma -
Juniata Valley JSHS
Petersburg, PA 08.1993 - 06.1998
Skills
Efficiently diagnosing issues/problem solving, reading schematics and basic blue prints and repairing the issues themselves
- Diagnostic tools operation
- Parts identification
- Onsite equipment repair
- Maintaining customer relationships
- Service call documentation
- Inventory management
- Training new technicians
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Complex technical troubleshooting
- Time management
- Quality assurance
- Problem and issue resolution
- Troubleshooting
References
- Nick Pollick, Locksmith, Penn State, 814-574-4551
- Jake Ray, appliance technician, 724-234-0818
- Mike DeVore, Jostens (Retired), 814-669-4755
Timeline
Refrigeration - HVAC/Refrigeration Repair
CPI
01.2000 - 12.2000
Service Technician
Mike’s Video
11.1998 - Current
High School Diploma -
Juniata Valley JSHS
08.1993 - 06.1998
Apprentice
Abel