Seeking a position as a Technical Support Representative Employee where my experience, talent, and result oriented skills will be effectively utilized.
Overview
2026
2026
years of professional experience
Work History
Dasher
Dasher
01.2025 - Current
Accepting orders from the Dasher App, Answering customer questions via text and redirect calls to if situation escaladed.
Work closely with customers and merchant for a great experience
Crosscheck individual or group orders within the Dasher App for high quality items and fast accuracy
Frequently examine Doordash Ratings System customer gives to brush up on my skills to become a better member of the company
Processor/Sales Associate
Forman Mills
2018 - 2024
A dedicated employee with good communication skills who works well with colleagues, associates, staff, and management in a professional manner.
Efficient in answering customer inquiries, greeting customers effectively, and answering customer phone calls in a satisfactory and pleasant manner.
Provided detail information on the new merchandises, old merchandises, and location of merchandises to customers to enhance their shopping experiences.
Diligently handled proper merchandising positioning, presentation, stocking, removing, showcasing, resizing, re-pricing, and mark down to improve sales.
Effectively operated cash register and reconciled daily cash sales, debit/credit card and check sales.
Assisted in all end of the month and end of year inventory count and reconciliation as scheduled.
Remained vigilant at all times to insure that goods are handled safely to minimize damages and theft.
Security Officer
Allied Barton Security
01.2016 - 01.2017
In charge of randomly and scheduled spot checking of designated areas of the facility to ensure that no illegal activities are being conducted within the company premises.
Monitored the entrance and exit of customers in the facility via computer circuit camera.
Greeted and assisted guests entering and exiting the building in accordance with company stipulations.
Answered all incoming calls, customer questions and redirect calls to specific company employees.
Stayed in good relation with police and fire department for emergency.
Frequently foot and car patrolled the facility as demanded by company policy for enhanced security.
Education
Bachelor Degree - Criminal Justice
Ashworth College
01.2015
Associate Degree - Criminal Justice
Ashworth College
01.2012
High School Diploma - undefined
James Madison High School
01.2008
Skills
Microsoft Word
Excel
PowerPoint
Microsoft Windows 7 and 7 Professional
Relevant Interest
Great with children, Basketball, Track & Field, Motivational quality