Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kellan Hoffman

West Chester

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Smoothie King and practiced at TCHS Brandywine Campus. Proven ability to enhance customer satisfaction through efficient service and attention to detail. Skilled in multitasking and organization, with experience in electrical installation and troubleshooting, ensuring high-quality results in both commercial and residential projects.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

Smoothie King
08.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

Chipotle Grill
11.2024 - 06.2025
  • Worked front counter and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

B. Reed Henderson High School
West Chester, PA

Electrical Occupations

Technical College High School
Downingtown, PA
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Wiring installation
  • Electrical repairs
  • Electrical installation
  • Electrical troubleshooting
  • Lighting systems
  • Electrical testing
  • Fixture installation
  • Wiring diagrams
  • Attention to detail
  • New construction
  • Voltmeter use
  • Low-voltage systems
  • Sub-panel installation
  • Commercial and residential projects
  • National electrical code
  • Safety procedures and regulations
  • Valid PA driver's license
  • Conduit Bending

Certification

OSHA General Electrical Safety

Timeline

Crew Member

Smoothie King
08.2025 - Current

Crew Member

Chipotle Grill
11.2024 - 06.2025

B. Reed Henderson High School

Electrical Occupations

Technical College High School

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Kellan Hoffman